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Improvado is an AI-powered marketing data platform for mid-market and enterprise teams. The company helps brands automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Customers include Genentech, T-Mobile, Activision, and H&R Block. Improvado is a Series A startup backed by $34M in funding.
As RevOps Manager, you will own how revenue runs and how it is measured across the organization. You will be the single RevOps contact for Sales, CS, Marketing, Finance, and Product teams, turning each request into a task with an owner, date, and success metric.
Key responsibilities include:
**Salesforce and GTM Stack:** Own Salesforce configuration, release process, and user access. Manage integrations with Gong, Clay, Lemlist, enrichment tools, e-signature, and lead routing. Keep CRM data clean with guardrails that prevent mistakes. Manage licenses and vendor renewals. Maintain Salesforce documentation and RevOps SOPs, and train new hires.
**Contract to Cash:** Own ARR and bookings logic (new, upsell, downsell, churn, renewals). Keep agreement, opportunity, and invoice data consistent. Run closed-deals and billing checks with Finance. Fix errors at the source and implement controls to prevent recurrence. Audit invoices, track unpaid ones, and prepare quarterly commission and quota reports.
**Revenue Analytics and Data Model:** Own the quarterly sales analytics pack, CRO report, forecast, and pipeline coverage (including CS renewal inputs). Track funnel conversion, explain deal movement and stalls, and maintain attribution accuracy with Marketing. Query ClickHouse daily, trace numbers to their source, and write specs for model changes. Give each metric one documented definition and add data quality checks. Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number, and an owner.
**AI and Automation:** Use coding agents (Claude Code, Codex) for queries, scripts, and Salesforce automation, always verifying output. Automate manual work including invoice and payment checks, CRM hygiene, deal-risk alerts, and call analysis. Measure hours saved and errors avoided.
You will work closely with the analytics team and use AI agents daily to accomplish the work of a larger team. You don't need to build data models yourself, but you must read them, spot issues, and specify changes.
**Requirements:**
- 4-6+ years in RevOps, Sales Ops, or GTM systems in B2B SaaS
- Hands-on admin experience with a live Salesforce org
- Strong SQL and comfort in a modeled warehouse (layers, lineage, one definition per metric)
- Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals
- Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM
- Proof of building with AI agents: something you shipped that others use
- Fluent English and clear written updates without being asked
- dbt is a plus
**Nice to have:**
- Salesforce Administrator or Advanced Administrator certification
- ClickHouse or another columnar warehouse, and any BI tool
- Salesforce development (Apex, triggers, API)
- Gong, Clay, Lemlist, or workflow automation tools
- Billing, CPQ, or accounting systems
- HubSpot to Salesforce migration
- Attribution or CS health score data
- Martech or analytics company background
