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Island is pioneering an Enterprise Browser category—a secure, enterprise-grade browser that transforms how organizations protect users, data, and applications. The company is scaling globally and seeking a Revenue Operations Analyst to serve as a trusted partner to Sales and GTM leadership, driving efficiency, insights, and excellence across the organization.
In this role, you will own critical forecasting and reporting rhythms, bring clarity to performance metrics, and ensure data-driven decisions power every stage of growth. You'll partner closely with Sales, Sales Engineering, Channel, and Customer Success leadership to identify and implement operational improvements that enhance productivity and scalability.
Key responsibilities include:
• Strategic Partnership & Process Optimization: Partner with Sales, Sales Engineering, Channel, and Customer Success leadership to identify operational improvements. Help drive delivery and adoption of new GTM processes, tools, and methodologies. Own and evolve the operational infrastructure supporting pipeline visibility, forecasting, and reporting.
• Forecasting & Analytics: Lead bi-weekly forecasting cadence, analyzing week-over-week changes and driving improved forecast accuracy. Build and mature executive-level KPIs and dashboards across GTM functions. Deliver actionable insights to leadership and the Board that translate complex data into strategic decisions.
• Revenue Planning & Territory Management: Partner with GTM leaders on annual territory planning, quota setting, and capacity modeling. Support leadership in designing and rolling out compensation structures. Maintain data integrity across closed bookings, invoicing, and pipeline management.
• Sales & Customer Success Performance: Conduct comprehensive analyses of GTM performance including pipeline health, forecast accuracy, retention, and productivity. Provide actionable insights and trend analyses to guide GTM strategy. Collaborate with Customer Success leadership to develop renewal and expansion strategies that drive customer lifetime value.
You should be naturally curious and data-driven, with a passion for solving complex operational challenges in fast-paced environments. You operate with servant leadership, focusing on enabling others to succeed, and are an exceptional communicator who collaborates with empathy and precision. You're AI-forward, always thinking about how automation can make processes smarter and faster.
REQUIREMENTS:
• ~5 years of experience in Revenue Operations, Sales Operations, or GTM Operations in a high-growth SaaS environment
• Bachelor's degree in Business, Operations, Technology, AI, or a related field
• Strong analytical and data visualization skills with the ability to translate insights into actions
• Hands-on experience with Salesforce, CPQ, forecasting, reporting, and data visualization tools
• Proven track record of partnering cross-functionally and influencing at all levels of leadership
• Exceptional attention to detail, strong organizational skills, and high energy
• Experience working in high-growth or scaling companies (preferred)
• Deal Desk experience or knowledge of deal structure, pricing, and approval workflows (a plus)
