SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Mirakl is a marketplace operating system company founded in 2012, empowering 450+ global marketplaces and 100k+ third-party sellers. The company combines enterprise marketplace solutions, AI-powered multichannel selling, retail media, and agentic commerce infrastructure. With 750+ employees across 9 offices worldwide, Mirakl serves major brands including Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters.
You will join the Revenue Operations team (10 members) led by Julien Amoureaux, driving efficiency and scalability across Mirakl's sales cycle through systems, processes, and automation.
**Revenue Systems Support:**
Maintain and improve tools supporting prospecting, sales execution, quoting, and revenue recognition across all business units. Administer Salesforce—managing users, permissions, workflows, approvals, and data quality. Collaborate with RevOps Business Analysts to translate business needs into system or process improvements. Partner with the RevOps Tech Lead on system architecture, integrations, data quality, and prioritization. Document solutions, recurring issues, and standard operating procedures to build a scalable knowledge base.
**AI & Automation:**
Design, deploy, and maintain AI-agent processes and n8n workflows automating recurring operational tasks. Support business users and RevOps analysts in identifying automation opportunities and translating requirements into reliable, scalable solutions. Monitor automated processes, troubleshoot failures, and continuously improve performance and usability. Contribute to building a robust automation framework with appropriate documentation, controls, and support processes.
**CPQ Transformation:**
Support the rollout of Mirakl's new AI-enabled CPQ operating model, coordinating requirements, testing, documentation, and rollout activities. Work cross-functionally with Sales, Finance, RevOps, and technical stakeholders to ensure new CPQ processes meet business needs.
**Requirements:**
- 1 to 2+ years of experience supporting business applications such as Salesforce, CRM, sales engagement tools, or related Revenue Operations platforms
- Demonstrated ability to manage complex, cross-functional projects with multiple stakeholders
- Hands-on experience with or strong interest in AI agents, workflow automation, or tools such as n8n
- Bachelor's degree in Business, Information Systems, or a related field—or equivalent experience
- Analytical problem-solving with strong attention to detail
- Ability to translate business requirements into system or automation solutions
- Clear communication and cross-functional collaboration skills
- Strong organizational skills with the ability to prioritize multiple requests
- Adaptability and eagerness to learn in a fast-moving environment
- English: C2 (Full professional proficiency)
- French: C2 (Full professional proficiency)
**Tools:** Salesforce (CRM), DealHub or equivalent CPQ, n8n, Dust, AI agents, Databricks, Gong/Outreach (sales engagement), Google Workspace/Microsoft 365, Confluence/Notion.
