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Block Renovation is rebuilding the $500B+ home renovation industry through a nationwide marketplace connecting homeowners with quality contractors. The company brings transparency, predictability, and scalability to an traditionally fragmented market.
As Revenue Operations Manager reporting to the COO, you will own the reporting and analytics infrastructure that drives business decisions across the organization. This is a highly cross-functional role sitting at the intersection of strategy, data, execution, and AI.
Key responsibilities include:
**Drive Revenue & Business Impact**: Identify and lead high-priority strategic initiatives that drive revenue, growth, and efficiency. Use data and business insights to size opportunities and develop execution plans. Partner cross-functionally to own outcomes from idea through launch. Continuously identify opportunities to improve conversion, increase revenue, reduce costs, and improve efficiency.
**Own Business Reporting & Analytics**: Build and own the reporting and analytical infrastructure providing clear visibility into business performance. Own leadership, Board, and investor reporting end-to-end, including underlying queries, data integrity, metrics, and narrative. Be the analytical partner to Sales, owning pipeline reporting, conversion analysis, cohort analysis, rep performance visibility, and forecast support. Own contractor network analytics including subscription performance, profile health, supply and market coverage, retention, and churn.
**Turn Data Into Action**: Identify trends, opportunities, and problems before they become obvious. Turn qualitative and quantitative signals—support tickets, sales calls, contractor conversations—into recurring insights informing Product and GTM decisions. Partner closely with Engineering to translate operational and data needs into technical solutions.
**Build Operational Leverage & Automation**: Own vendor and cost visibility including contract inventory, renewal tracking, and spend benchmarking. Build scalable processes, systems, and workflows in partnership with operating teams. Lead cross-functional execution across Engineering, Sales, CX, Finance, and other teams. Use AI-native tools, automation, and reusable workflows to eliminate repetitive work and create organizational leverage.
You bring 5+ years of experience in revenue operations, business operations, strategy, consulting, analytics, or marketplace operations. You are a scrappy, hands-on operator willing to solve problems yourself. You are AI-native—automation is how you work, not an occasional tool. You have strong analytical and problem-solving skills with demonstrated ability to turn data into action and own the numbers. You are fluent with SQL and modern data/BI tools, able to get answers without waiting on Engineering. You are highly organized with a track record of managing complex cross-functional initiatives. You operate comfortably with significant autonomy and ambiguity. You have experience partnering closely with Sales, Product, and Engineering teams. You have strong written and verbal communication skills, comfortable writing materials the CEO and Board will read.
