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vCluster Labs is seeking a Revenue Operations Specialist to build and scale the revenue engine for a fast-growing sales team. You will own the complete quote-to-cash process, Salesforce administration, sales enablement, commissions support, and reporting for the US team. This is a hands-on role at an inflection point where the systems and automations you design will shape how the company sells for years to come.
Key Responsibilities:
- Deal Desk & Quote-to-Cash: Serve as first responder for quote and order form issues. Own quote line items, term-length logic, order forms in Salesforce, Ironclad contract workflows, and Stripe-to-Salesforce ARR syncs.
- Salesforce Administration: Build, update, and maintain flows, formulas, and automations. Partner with the team to identify and implement automation opportunities.
- Sales Rep Support & Enablement: Manage the Salesforce request queue during US hours. Help AEs (especially new hires) set up deals correctly and teach reps how to use Salesforce effectively to reduce repeat questions.
- Commissions Management: Support QuotaPath and commission calculations. Partner with the COO on deal reviews and resolve pay discrepancies.
- Reporting & Dashboards: Maintain accuracy of pipeline, renewal, ARR, and territory dashboards. Answer data questions for sales leadership and build new reporting views as needed.
- Data Hygiene & Documentation: Own recurring data fixes and keep RevOps process documentation current and repeatable.
About vCluster Labs:
vCluster Labs is a venture-backed AI infrastructure platform company (raised $28M+ from Khosla Ventures and others) headquartered in San Francisco with a distributed, remote-first team. The company powers over 100,000 GPUs and 1 million CPUs across 50+ AI clouds and Fortune 500 companies. vCluster is the open-source technology behind the platform, with 11,000+ GitHub stars and 40M+ tenant clusters created since 2021.
Requirements:
- 3+ years of hands-on revenue operations, sales operations, or deal desk experience
- Proven ability to build and maintain Salesforce flows and automations (certification not required; real build experience is)
- Strong understanding of quote-to-cash workflows and how revenue flows through a CRM
- Experience building Salesforce reports and dashboards; ability to reconcile numbers across systems
- B2B SaaS background and understanding of deal structure and revenue recognition
- Service-oriented mindset with ability to own a queue and turn requests around quickly
- Resourcefulness and ability to learn new tools independently, including using AI tools like Claude
Bonus Qualifications:
- Ironclad or other contract lifecycle management tool experience
- QuotaPath or similar commissions tooling experience
- Salesforce Administrator certification or CPQ experience
- Tableau experience or RevOps build-from-scratch at early-stage company
