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Certivity is building an AI-powered regulatory compliance platform for engineering organizations, serving enterprise customers including Mercedes-Benz, BMW, ZF, and Schaeffler. A six-person Sales & Marketing team currently serves over 100 enterprise customers, and the company is scaling its commercial operations to become the category leader in AI-driven regulatory compliance.
As Revenue Operations Manager, you will own the entire revenue engine from initial customer interest through closed deals, billing, and renewals. This role goes beyond CRM maintenance and reporting—it's about rethinking how the company operates, connecting the tech stack, building AI-powered workflows, and creating a scalable revenue engine that grows with the business.
Key responsibilities include:
• Consolidate and maintain the GTM stack, keeping it clean and scalable while adding tools only where they deliver real value.
• Connect systems via APIs and webhooks to ensure seamless data flow from first contact to invoice.
• Automate the full customer journey from prospecting and outreach through onboarding, including enrichment, routing, follow-ups, and handovers to Solution Engineering and Customer Success.
• Build AI agents for account research, meeting preparation, follow-ups, and call summaries.
• Develop HubSpot dashboards and reliable forecasting, tracking ARR, conversion, pipeline velocity, retention, and expansion metrics.
• Surface expansion opportunities in existing accounts and streamline quoting, contracting, and billing workflows with Finance.
• Provide founders with actionable insights and continuously challenge how the organization operates.
The role will work with a modern GTM stack including HubSpot (CRM), Clay and Apollo (enrichment and prospecting), n8n, Make, and Zapier (automation), and Claude (AI).
Requirements:
• At least 3+ years of experience in Revenue Operations, Sales Operations, GTM Operations, Marketing Operations, or similar role, ideally in B2B SaaS.
• Clear track record working with CRM systems such as HubSpot, including workflows, integrations, automation, and reporting.
• Experience with modern GTM and automation tools such as Clay, Apollo, n8n, Make, Zapier, or similar platforms.
• Good understanding of APIs, webhooks, data integrations, and how different SaaS systems work together.
• Strong analytical skills and interest in SaaS metrics, revenue reporting, and commercial performance.
• Curiosity about AI and how AI agents and intelligent automation can transform commercial processes.
• Fluent English (C1 level).
