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Revenue Operations Manager

Lumana - Remote - Remote - posted 2026-09-30

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Salary: USD 150,000 - 170,000 / annual

Lumana is an AI video security platform helping organizations improve safety, strengthen security, and respond faster. Founded in 2021 and backed by leading Silicon Valley investors, the company is growing quickly in a fast-paced startup environment. As Revenue Operations Manager, you will be a critical operational partner to GTM leadership, optimizing the go-to-market engine across Sales, Marketing, and Customer Success. You'll drive operational excellence through data, systems, and strategy, turning complexity into clarity. Key responsibilities include: - Partner with Sales, Marketing, and Customer Success leadership to define, measure, and improve key performance metrics across the funnel - Own forecasting, pipeline health, and funnel conversion analysis to drive predictable growth - Manage and optimize the GTM tech stack (Salesforce, HubSpot, Gong, and data visualization tools) to ensure accuracy and adoption - Build and maintain dashboards and reports that inform strategic decisions and drive accountability - Lead deal desk operations, including quote management, approvals, and contract accuracy - Develop playbooks and process documentation to ensure scalability and consistency as the company grows - Partner cross-functionally with Finance and Product teams to connect revenue data to broader business outcomes The company values small teams with highly talented people, strong ownership, principled thinking, and thoughtful communication. They invest heavily in best-in-class products and aim to provide both product and industry expertise in all customer interactions. REQUIREMENTS: Must Have: - 5+ years of leadership experience in Revenue Operations, Sales Operations, or Business Operations within a SaaS or tech environment - Proven experience supporting GTM teams (Sales, Marketing, and CS) in a scaling startup or high-growth environment - Deep understanding of CRM and marketing automation systems (Salesforce, HubSpot, or similar) - Strong analytical skills and comfort working with large data sets; proficiency in Excel/Google Sheets, SQL or BI tools - Excellent communication and stakeholder management skills — able to influence across all levels of the organization - Bias toward action, with a problem-solving mindset and the ability to navigate ambiguity - Global mindset; experience working across regions or distributed teams Nice to Have: - Experience with AI, IoT, or enterprise hardware + SaaS business models - Familiarity with channel or partner-led go-to-market strategies - Experience implementing or integrating RevOps tools like Clari, Chili Piper, LeanData, or Gong

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