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Mach9 Robotics is seeking its first Revenue Operations Lead to build and scale the commercial infrastructure for a high-growth, AI-driven geospatial platform. The company is transforming surveying and civil engineering workflows with AI-powered feature extraction from imagery and 3D datasets, delivering results up to 96x faster than manual processes. Backed by Y Combinator, Quiet Capital, and notable founders/executives including Kyle Vogt (Cruise), Amar Hanspal (Autodesk), and Scott Belsky (Adobe), Mach9 is positioned at the intersection of AI and infrastructure.
In this foundational role, you will own the end-to-end commercial operations infrastructure, including customer data management, contracts, billing, commissions, and go-to-market workflows. Key responsibilities include: designing and implementing commercial processes for pricing, deal approvals, renewals, and account management; building and managing billing operations to ensure accurate, timely customer invoicing aligned with usage-based contracts; evaluating and optimizing the GTM technology stack (CRM, sales engagement, customer support, workflow automation); designing revenue planning and forecasting processes with visibility into pipeline and operational metrics; and creating compensation plans and incentive programs for sales and customer success teams.
You'll work cross-functionally with sales, customer success, and marketing teams to drive process improvements and scale operations as the company grows. This is a high-impact, ground-floor opportunity to shape how a venture-backed, usage-based AI company manages its commercial engine during a critical growth phase.
