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Inspira Education Group is a fast-growing edtech startup democratizing access to high-quality coaching for students pursuing medical, legal, business, and college admissions. The company operates the world's leading network of top admissions coaches and is backed by leading venture capital firms including Zeev Ventures, Quiet Capital, and Craft Ventures.
You will join the revenue operations team as a Manager, partnering closely with existing revenue operations leadership and collaborating with marketing, sales, and student success teams to drive efficiency and scale globally. This is a hands-on role where you'll translate business needs into scalable CRM solutions while working in a fast-paced, collaborative environment.
Key responsibilities include:
- Collaborating with sales, marketing, and operations teams to enhance operational excellence and rigor
- Defining, developing, and implementing scalable sales, marketing, and student success support systems and processes
- Working closely with cross-functional stakeholders to understand operational needs and improve existing workflows
- Educating teams about process changes and system updates, managing change effectively
- Finding simple and scalable process solutions for day-to-day challenges
- Ensuring data accuracy in HubSpot CRM
- Leading all attribution infrastructure including UTM tracking, Google Analytics, and ad platform integration
- Integrating platforms such as GTM, GA4, and HubSpot with third-party tools (webinar tools, Outgrow, etc.)
- Writing and maintaining documentation for operational processes
- Preparing ad hoc analyses and participating in special projects
- Creating and maintaining reports and dashboards that facilitate quick decision-making at scale
- Driving process improvement, adoption, and effectiveness across the sales process
The role requires 5 days per week in-office at the Gramercy location in New York City.
Qualifications:
- 2+ years of experience in Business, Sales, Success Operations, or similar role
- Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives
- Bachelor's degree required; Master's degree preferred
- Experience in a startup environment with demonstrated ability to work within a scaling team, ideally having been part of a team with fewer than 50 employees
- Strong knowledge and understanding of sales and customer success disciplines
- Solid functional understanding of HubSpot CRM with robust experience creating and maintaining reports and dashboards
- Excellent analytical thinking skills with ability to break down ambiguous problems into clear, manageable components
- Exceptional verbal and written communication skills with strong organizational abilities; project or program management experience is a plus
- Strong problem-solving and troubleshooting skills with ability to escalate issues and roadblocks as necessary
- Commitment to drive actionable outcomes and results
- Ability to balance focus on measurable outcomes with genuine empathy for people, customers, and the business
- Flexible team player with proactive approach, high energy, humility, and capacity to work effectively with diverse personalities
- Willingness to "roll up your sleeves" in a hands-on position
