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Salary: USD 190,000 - 250,000 / annual
Hex is a collaborative analytics and data science workspace that empowers users to explore data using natural language, with or without code. The company has raised over $100M from leading investors including Sequoia and a16z, and serves thousands of customers including Ramp, Figma, Stubhub, and Anthropic.
As Director of Revenue Operations, you will build and lead the center of excellence that runs the core rhythm of the business. You'll own the strategic operational programs that scale Hex's go-to-market engine, transforming manual processes into automated, calendar-driven programs with clear ownership and accountability.
Key responsibilities include:
- Design and build the RevOps center of excellence, defining programs, owners, SLAs, and recurring operational calendar
- Own annual and quarterly planning: capacity planning, quota and target setting, and territory design and administration
- Own compensation operations: plan administration, calculations, accelerators and exceptions, and governance with Finance and Legal
- Build and maintain a single pipeline and capacity model used by Sales and Finance to improve forecast accuracy and coverage
- Partner with Recruiting and Finance on hiring plans tied to capacity
- Work with Systems to automate and instrument programs using CRM, comp tools, planning tools, and data models
- Free embedded business partners to focus on strategic projects through clean handoffs
- Report on go-to-market engine health to executive leadership
You'll partner closely with the CRO, CFO, and sales leaders, and will shape how a high-agency RevOps team operates as Hex scales. This is a high-ownership role at a fast-growing company with offices in San Francisco and New York, plus remote team members throughout the US and UK.
REQUIREMENTS:
- 8-12 years in revenue operations, sales strategy, or sales finance at a B2B SaaS company, including building or scaling a function
- Direct ownership of several of: comp, territories, capacity planning, quota setting, pipeline modeling
- Strong analytical skills
- Propensity to automate using traditional systems or AI
- Experience with Salesforce and a comp or planning tool (e.g., Spiff/Salesforce Spiff, CaptivateIQ, Anaplan, Fullcast, or similar)
- Excellent communication; credible with executives, sales leaders, and Finance
- High ownership and comfort with ambiguity at a fast-growing company
About Hex
AI / Data / Infrastructure; Data & Analytics — collaborative analytics and data science workspace.
