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Revenue Operations

Wispr AI - San Francisco, CA, United States - In-office - posted 2026-09-16

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Wispr AI is building the voice interface for computing. This is a founding role on the Revenue Operations team, reporting directly to the VP of Revenue Operations. You'll build the systems, processes, and AI-native workflows that power GTM at Wispr, working across product-led and sales-led motions. Key responsibilities include: - Operating cadence and planning: forecast, pipeline reviews, stage and hygiene discipline, territories, quotas, targets, capacity and coverage, segmentation, and headcount planning. - Lead-to-pipeline ownership: design qualification, routing, and SLAs to move leads to reps efficiently, with self-serve paths for others. You own conversion and SLA metrics, partnering with engineering on implementation. - Deal desk and quote-to-cash: establish deal structure, pricing and discount approvals, quoting processes, and handoff from closed-won to provisioned and billed. - GTM data model: define what the revenue team needs from Salesforce and warehouse data (ClickHouse, dbt). You own the model and requirements; engineering owns the platform build. - AI-native operations: rethink workflows from first principles and build them in code (versioned in repos). Deploy agentic workflows to handle enrichment, data hygiene, account research, list building, and meeting/deal processing. - Funnel reporting and action: track conversion, pipeline generation, attainment, SLA, and retention in Hex and Salesforce, turning data into actionable insights. - Team enablement: support rep onboarding, plays, and the prospect/customer journey. You'll define what AI-native revenue operations looks like for the next generation, building the workflows and standards that scale Wispr's GTM. REQUIREMENTS: - 5+ years in revenue or sales operations, or a technical GTM role, across product-led and sales-led motions - Experience building ops from scratch on lean teams and owning outcomes across forecasting/planning, lead routing/enrichment, and core CRM processes - Partnered across sales, CS, and marketing - Understanding of how customers buy and genuine care for their experience; ideally prior customer-facing role - Systems thinker, fluent with data, CRM, and modern GTM tooling - Comfortable working with warehouse data (SQL, dbt) - Technical background (CS, math, stats) is a common fit; don't need to be a platform engineer or Salesforce admin - Ability to build with AI: use coding agents (Claude Code, Cursor), work in repos (git), and bring teams along - Connect operational detail to revenue impact and advise leadership - First-principles reasoning, strong opinions, fast testing, outcome ownership

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