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Mirakl is a marketplace operating system company founded in 2012, serving 450+ marketplaces globally with brands like Macy's, Decathlon, and Carrefour. The company operates dual headquarters in Boston and Paris with 750+ employees across 9 offices worldwide.
You'll join the Revenue Operations team (10 analysts) led by Julien Amoureaux, supporting the efficiency and scalability of Mirakl's sales cycle across all product lines.
Key responsibilities include:
Revenue Systems Support: Maintain and improve tools supporting prospecting, sales execution, quoting, and revenue recognition. Administer Salesforce (users, permissions, workflows, approvals, data quality). Collaborate with RevOps Business Analysts to translate business needs into system improvements. Partner with the RevOps Tech Lead on architecture, integrations, and data quality. Document solutions and build a scalable knowledge base.
AI & Automation: Design, deploy, and maintain AI-agent processes and n8n workflows automating recurring operational tasks. Support business users in identifying automation opportunities. Monitor automated processes, troubleshoot failures, and continuously improve performance. Build a robust automation framework with documentation and controls.
CPQ Transformation: Support rollout of Mirakl's new AI-enabled CPQ operating model, coordinating requirements, testing, documentation, and rollout. Work cross-functionally with Sales, Finance, RevOps, and technical teams. Monitor CPQ reliability post-launch and drive continuous improvement. Migrate from manual to automated management of product, pricing, and approval rules.
Required: 2+ years supporting business applications (Salesforce, CPQ, CRM, sales engagement tools, or Revenue Operations platforms). Demonstrated ability managing complex cross-functional projects with multiple stakeholders. Hands-on experience with or strong interest in AI agents and workflow automation.
