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Salary: EUR 35,000 - 38,000 / annual
Mondial Relay by InPost, a leader in out-of-home delivery across Europe, is seeking an Operations Manager to join their logistics facility in Lieusaint. You will report to the site logistics manager and lead a dynamic team responsible for coordinating and optimizing all logistics activities.
Key Responsibilities:
Operations & Optimization:
- Coordinate and optimize operational team activities in close collaboration with dock supervisors, focusing on continuous efficiency improvements
- Ensure availability of production resources necessary for operations
- Validate and optimize human resources allocation in line with budgetary objectives
- Participate in vendor selection and RFP processes with the agency manager; oversee initial invoice verification
- Serve as primary liaison with transporters, ensuring compliance with protocols for transporter/vendor/subcontractor arrivals and departures
- Guarantee adherence to contractual terms and company procedures with subcontractors
- Produce operational reports, analyze them for continuous improvement, and implement actions to meet performance commitments and objectives
Team Leadership:
- Manage a team of dock supervisors, fostering their skill development and cross-functional capabilities
- Engage and align your team around company projects through communication and performance indicator management
- Ensure compliance with internal regulations, operational processes, and safety/security procedures while driving prevention initiatives
- Oversee working conditions and social climate quality within the facility
About the Company:
Mondial Relay by InPost is part of the InPost group and delivers over 200 million parcels annually across Europe. The company operates with 2,200 employees and emphasizes customer-centric innovation, environmental responsibility, and a human-centered culture that encourages entrepreneurship and continuous learning.
Requirements:
- Proven management experience with the ability to coordinate and lead teams of supervisors and external partners
- Strong organizational skills, initiative, and responsiveness
- Excellent negotiation abilities
- Demonstrated commitment to continuous improvement in operations and customer satisfaction
- Proficiency with IT tools and strong analytical capabilities
- Proactive mindset and initiative-driven approach
- Excellent communication and interpersonal skills with team proximity focus
- Ability to thrive in a challenging environment
- Full-time availability for morning/afternoon shifts, Monday–Saturday schedule with Sunday and one additional day off per week
- Cadre (management) status required
