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Salary: USD 169,000 - 250,000 / annual
Figma is seeking an experienced researcher to support Figma Design, the company's core product. You will partner with Product, Design, and Engineering teams to execute strategic research that drives scale, identifies new opportunities, and pushes innovation in design and production tooling. Your work will directly influence product strategy and company direction.
Key responsibilities include:
- Deliver strategic research and recommendations that materially influence the vision and strategy for Figma Design
- Partner closely with product leaders to identify opportunities, generate strategy, and define success metrics
- Break down complex business challenges into clear research plans and own the end-to-end research process
- Leverage strong storytelling skills to translate research insights into compelling narratives that shape product roadmap priorities
- Advocate for research as a strategic partner in the business process
- Work on AI-led experiences and ladder key user needs to critical product decisions
This is a full-time role available from San Francisco, New York, or remotely within the United States.
Requirements:
- 7+ years of experience in UX research or user insights at a high-growth B2B SaaS company
- Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning opportunity identification, concept testing, and feature iterations—including research on AI-powered features or products exploring AI applications
- Demonstrated success in identifying assumptions that underpin key challenges, prioritizing critical assumptions, and creating right-sized research approaches to test those assumptions
- Proven track record of gaining buy-in from executive stakeholders and cross-disciplinary partners, transcending research mechanics and findings to articulate a larger user story and the "so what" to inspire action
- Ability to balance speed, rigor, and competing inputs—pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways
Preferred qualifications:
- 2+ years in product design, user-centric product management, product development, and/or front-end engineering
- Familiarity and depth of experience using Figma's products