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Rubrik, a Security and AI Operations Company, is seeking an experienced Renewal Sales Specialist to join its Bangalore office. This role focuses on managing and driving renewals for existing customer accounts across US and EMEA regions, with a shift of 5:30 PM to 2:30 AM.
You will own a renewal book of business and be primarily responsible for ensuring successful, on-time renewals while meeting quarterly renewal quotas and ACV plans. Key responsibilities include:
- Managing and reviewing renewal pipelines in CRM, maintaining healthy pipeline hygiene and monthly linearity
- Negotiating and driving incremental standard uplift on renewals
- Conducting product usage and account reviews with customers, coordinating with Sales, Support, and Customer Success teams to mitigate renewal risks
- Reviewing, validating, and providing accurate renewal quotes to distributors 120 days in advance of contract renewal dates
- Proactively managing individual forecasts, updating renewal sentiment and opportunity stage progression
- Working closely with Account Executives on Upgrade+Renewal opportunities
- Consulting with partners and customers to resolve questions or challenges
- Conducting periodic pipeline review and forecast meetings with distributors and partners
- Maintaining product training, certifications, and company knowledge
You will coordinate extensively with cross-functional teams including Account Executives, Renewal Operations, Channel Team, Legal, Customer Success, and Finance.
Requirements:
- 2+ years of experience in Renewals, Account Management, Sales, or Customer Success in SaaS
- Exposure and experience working with global customers (US, EMEA, APAC)
- Experience in Cloud Data Management & Security
- Prior experience working in Channel/Partner Ecosystem (preferred)
- Excellent English communication skills (written and verbal)
- Bachelor's degree in any discipline
- Ability to balance multiple daily tasks and adjust priorities in a fast-paced environment
- Self-starter capable of working independently or in a team environment
