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Salary: USD 80,000 - 90,000 / annual
Jukebox Health is a venture-backed healthcare services company (backed by Valtruis and The Home Depot) that empowers older adults and high-needs populations to live safer, healthier, and more independent lives at home. The company combines technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide.
You will serve as the inaugural Regional Project Manager for Massachusetts, reporting to the VP of Operations. This hybrid role blends project management with regional network leadership. You'll oversee end-to-end project management for home modification installations, coordinate between clinical teams, clients, families, and service providers, and ensure projects are completed on time, within budget, and to exacting quality standards.
Key responsibilities include:
**Project Management:** Oversee residential home modification installations from start to finish. Coordinate across clinical teams, clients, families, and contractors. Maintain timelines, budgets, and quality standards.
**Network Development & Management:** Recruit, onboard, and develop a regional network of qualified Service Providers. Establish quality standards and ensure consistent service delivery. Conduct performance reviews and provide ongoing training and support.
**Quality Assurance & Client Experience:** Conduct on-site quality inspections throughout the region. Implement corrective actions when installations fall short. Serve as the primary escalation point for complex technical or client service issues.
You'll directly improve quality of life for older adults and individuals with disabilities, enabling them to remain safely and independently in their homes. Every project has the potential to prevent falls, reduce hospitalizations, and preserve dignity and autonomy.
**Requirements:**
- 3+ years construction field work (residential construction preferred)
- 5+ years working in residential management
- Experience with home modifications (bathrooms, ramps, etc.) preferred
- Must reside in Massachusetts with ability to travel 50% of the time within the state and work from home the remainder of the work week
