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Salary: USD 80,000 - 90,000 / annual
Jukebox Health is a venture-backed healthcare services company (backed by Valtruis and The Home Depot) that partners with health plans to make homes safer and more accessible for older adults and high-needs populations. The company combines technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide.
You will join as Regional Project Manager reporting to the VP of Operations, serving as the second regional manager in Massachusetts. This hybrid role blends project management with network development and quality oversight.
**Key Responsibilities:**
Project Management: Oversee end-to-end project management for home modification installations. Coordinate between clinical teams, clients, families, and service providers. Ensure projects are completed on time, within budget, and to exacting quality standards.
Network Development & Management: Recruit, onboard, and develop a network of qualified Service Providers throughout the region. Establish quality standards and ensure consistent service delivery across all contractors. Conduct regular performance reviews and provide ongoing training and support.
Quality Assurance & Client Experience: Conduct on-site quality inspections and assessments throughout the region. Implement corrective actions when installations don't meet standards. Serve as the primary escalation point for complex technical or client service issues.
You will directly improve the quality of life for older adults and individuals with disabilities, enabling them to remain safely and independently in their homes. Every project has the potential to prevent falls, reduce hospitalizations, and preserve dignity and autonomy.
**Requirements:**
- 3+ years construction field work (residential construction preferred)
- 5+ years working in residential management
- Experience with home modifications (bathrooms, ramps, etc.) preferred
- Must reside in or near Massachusetts with ability to travel 20% of the time within the state and work from home the remainder of the work week
