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CLEAR is building a secure identity platform transforming how people live, work, and travel. With 43+ million members and a growing global partner network, CLEAR operates across airports, stadiums, and everyday experiences.
The Regional People Partner serves as the key connective tissue between Airport Operations leaders and their teams across a region. You will be the trusted advisor that operations leaders lean on for strategic people decisions and the advocate invested in team member success.
Key Responsibilities:
- Serve as the primary People Partner for Operations leaders in your region, providing proactive coaching and guidance on complex people matters before issues escalate.
- Coach and develop station leaders and managers through training, feedback, recognition programs, and consistent presence.
- Own employee and labor relations across all stations in your region: conduct investigations, identify root causes, and deliver fair and consistent outcomes in partnership with Legal.
- Translate employee data, survey insights, and frontline feedback into actionable recommendations for leaders.
- Collaborate across People and Operations on strategic initiatives including onboarding, process improvements, and standardization of People practices across all stations.
Success Metrics:
- Reduced repeat employee relations issues with faster, smarter resolution when they occur.
- Improved engagement and retention trends across airport teams.
- Demonstrated adoption of training and programs by leaders and managers.
- Consistent execution of People processes across all regional stations.
Requirements:
- 5+ years of HR or People Business Partner experience, including direct support of hourly or frontline teams and handling complex employee relations matters.
- Ability to build trust quickly with operational leaders and coach them through difficult decisions with sound judgment and empathy.
- Strong data literacy and ability to synthesize employee feedback into actionable insights.
- Demonstrated ability to manage multiple priorities simultaneously in a dynamic, fast-changing environment.
- Excellent communication skills across all organizational levels, from one-on-one coaching to large group settings.
- Based out of Denver International Airport (DEN) with anticipated travel up to 50% across regional stations.