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Paytm, India's leading mobile payments and financial services distribution company, is seeking a Regional HR Business Partner to lead the HR function at the regional level. This role partners with and advises the business to support achievement of growth objectives and future talent needs.
Key Responsibilities:
- Lead HR strategy implementation and maintain overall accountability for assigned stakeholders, working closely with business and HR leadership
- Validate and maintain integrity and accuracy of employee master data throughout the employee lifecycle
- Verify and process attendance records, calculate and validate incentives, and accurately track and manage employee leave
- Ensure strict policy adherence and maintain legal compliance within the region
- Support internal and external audits and investigations by providing required data and documentation
- Handle employee grievances and manage first-level escalations efficiently, ensuring resolution within defined turnaround times
- Act as primary HR SPOC for all regional leaders and field teams, providing immediate and expert HR support and guidance
- Support engagement initiatives and organize/facilitate regional townhalls and other communication forums
- Manage regional HR trackers and dashboards focused on key metrics including attrition rates, attendance trends, and escalation management
- Review developmental plans and their execution for all employees
- Execute and implement new HR strategies
About Paytm:
Paytm is a pioneer of the mobile QR payments revolution in India, building technologies that help small businesses with payments and commerce. The company serves 500+ million registered users and 21+ million merchants, with a mission to bring half a billion Indians to the mainstream economy through technology.
Requirements:
- 4-7 years of experience in a core HRBP role
- Must have handled performance management
- Ability to review developmental plans and their execution for all employees
- Ability to execute and implement new strategies with strong stakeholder management skills
- Hands-on proficiency with MS Excel, PowerPoint, and presentation skills
- Hands-on experience with digital tools and HRIS management
- Strong understanding of HR compliance and policy adherence