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Poetic is building the next layer of human-computer interaction by combining AI intelligence with software reliability. The company automates complex manual processes for Fortune 500 enterprises using an English programming language that blends structured control flow with natural language instructions. Poetic is deployed globally and powers critical workflows with 99%+ quality across over half a million production runs.
You will be Poetic's first Recruiting Operations Lead, owning and scaling the infrastructure supporting the company's high-volume recruiting operation alongside the founding talent team. This is a ground-floor opportunity to build out Poetic's hiring process during rapid growth.
Key responsibilities include:
- Building reliable systems, analytics, and processes that enable efficient hiring as the company scales
- Owning the recruiting technology stack and establishing strong data foundations
- Leveraging AI and automation to improve operational efficiency
- Diagnosing operational inefficiencies and translating recruiting data into actionable recommendations
- Working independently to build AI-powered tools, automations, and internal applications to solve operational problems
- Establishing recruiting strategy from ambiguity
This role offers the unique opportunity to build a talent operations function from the ground up—creating a legacy that will shape how Poetic hires for years to come.
REQUIREMENTS:
- 4+ years in Recruiting Operations at a high-growth startup
- Strong hands-on experience configuring and improving a modern ATS; direct Ashby experience is required
- Deep experience with talent tools and reporting, with ability to build strategy from ambiguity
- Demonstrated experience independently building AI-powered tools, automations, or internal applications to solve operational problems; comfortable leveraging modern AI tools to rapidly prototype and deploy practical solutions
- Strong analytical judgment with experience diagnosing operational inefficiencies, prioritizing improvements, and translating recruiting data into actionable recommendations
- Experience with data analytics
NICE TO HAVE:
- Experience as one of the first talent hires at a startup
- Broader People Operations experience
- Experience with data enrichment and programming
- Experience organizing and coordinating events and complex logistics
