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Duplo is a Lagos-based fintech startup transforming B2B payments across Africa by automating spend management, simplifying cross-border payments, and enabling businesses to control finances on a unified platform. The company is backed by top-tier investors including Y Combinator, Point Nine, Tribe Capital, and Commerce Ventures.
The Reconciliation and Settlements Manager owns a critical control function within Operations, ensuring accurate, timely, and complete settlement and reconciliation of all financial transactions across Duplo's banking partners, payment processors, payment schemes, merchants, and internal platforms.
Key responsibilities include:
Settlement Management: Own the end-to-end daily settlement process for payment products (payouts, collections, card acquiring, other channels). Ensure merchants and beneficiaries receive settlement within agreed SLAs. Review and validate settlement reports from banks and processors. Prepare and submit settlement files to banking partners. Monitor settlement processing from initiation through beneficiary credit confirmation. Investigate and resolve failed, delayed, partial, duplicate, or incorrect settlements. Maintain accurate records of settlement activities and outstanding positions. Ensure compliance with commercial, operational, and regulatory requirements.
Reconciliation: Perform daily reconciliation of transactions across internal systems, bank accounts, wallets, payment processors, and merchant settlement records. Reconcile transaction-level data against bank statements and provider reports. Identify and investigate discrepancies between transaction records, ledger balances, settlement files, and bank positions. Resolve reconciliation breaks within agreed timelines. Track outstanding items and maintain ageing reports. Develop and maintain robust reconciliation controls to minimize financial leakage and operational risk.
Liquidity & Funding Management: Monitor liquidity positions across operational and settlement accounts. Ensure sufficient funds for payout and settlement obligations. Monitor funding requirements across banking partners and payment providers. Coordinate with Finance on funding and account movements. Escalate potential liquidity shortfalls proactively. Maintain controls around fund movements between Duplo and partner accounts.
Payment Provider & Banking Partner Management: Serve as key Operations contact for banking partners and payment service providers on settlement and reconciliation matters. Monitor provider performance and SLA compliance.
