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Salary: USD 74,000 - 93,000 / annual
Justworks is seeking a Quality Assurance Payroll Tax Compliance Specialist to join their Tampa office in a hybrid role. This position is responsible for ensuring the accuracy and compliance of payroll tax operations across federal, state, and local requirements.
You will perform and lead recurring payroll tax compliance validations and reconciliations, investigating discrepancies to determine root causes and coordinate resolution. You'll maintain clear, auditable documentation of investigations and ensure tax updates are validated and uploaded to systems timely. As a subject matter expert, you'll troubleshoot payroll and payroll tax issues, interact with state and government tax agencies, and provide guidance to internal partners and teammates on compliance best practices.
You will strengthen controls and audit readiness by supporting SOX and SOC controls, assisting with audit deficiency resolution, and documenting processes and controls to identify improvements. You'll partner across systems, vendors, and teams as a liaison to investigate issues and support implementations. Additionally, you'll monitor compliance and quality metrics, identify recurring issues and patterns, and recommend practical improvements using technology and automation where appropriate.
The role requires systems thinking, sound judgment, detail orientation, methodical problem-solving, clear communication, and a commitment to continuous improvement. You'll embody Justworks' COGIS values: Camaraderie, Openness, Grit, Integrity, and Simplicity.
REQUIREMENTS:
Required:
- 5+ years of federal, state, and local payroll and payroll tax experience, including filing and reporting
- Hands-on experience with payroll tax reconciliations, discrepancy investigation, root-cause analysis, and issue resolution
- Experience with payroll tax software and systems, including tax scheduling and filing tools (MasterTax preferred)
- Experience researching payroll tax requirements using tax authority sources and research tools
- Experience supporting software enhancements, implementations, process improvements, data conversions, or user acceptance testing
- Working knowledge of SQL and experience using queries to support data analysis and validation
- Experience documenting processes, controls, reconciliations, and evidence in audit-ready manner
- Strong analytical, organizational, problem-solving, and communication skills
- Ability to work independently, manage multiple priorities, and exercise sound judgment in regulated environment
Preferred:
- PEO, payroll, or HR technology experience
- Payroll accounting, audit, SOX, or SOC experience
- FPC or CPP certification from PayrollOrg (formerly American Payroll Association)
- Experience using automation or AI tools to improve payroll tax compliance, reconciliation, analysis, or documentation
