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Heidi Health is an AI-powered clinical platform that has transformed healthcare delivery by automating administrative tasks for clinicians. The platform has processed 175 million patient visits and supported 67 million clinical hours across 190+ countries in 110 languages and 200+ specialties. The company recently raised $340 million (Series C led by Blackbird plus $240M growth investment from General Catalyst) and has grown ARR from $1M to $50M in two years.
As QA Engineer, you will own quality assurance across Heidi's web, mobile, and clinical portal products. You'll work directly with product managers and engineers to identify gaps in requirements before development begins, ensuring comprehensive test coverage of edge cases. Your responsibilities include:
- Collaborating with PMs and engineers to refine product requirements and design test scenarios that catch issues early
- Performing manual testing of new features, then automating tests where appropriate
- Building and maintaining E2E testing frameworks using JavaScript across web, mobile, and performance testing
- Owning the complete testing lifecycle: writing test cases, running automated tests, contributing to documentation, and reporting bugs
- Writing automated tests for end-to-end clinical workflows to ensure clinicians receive a smooth, intuitive product experience
- Applying multiple testing methodologies (functional, regression, performance) to identify and resolve issues before release
- Testing system integrations across web applications, mobile platforms, and clinical portals
- Converting functional requirements and API specifications into comprehensive automated test suites
- Designing and executing performance tests using tools like k6 or JMeter to identify bottlenecks
- Identifying product risks and designing targeted test strategies to mitigate them
- Reporting testing outcomes clearly to managers and stakeholders
- Using test management, CI/CD, and issue tracking tools to maintain fast, repeatable testing processes
Heidi's culture emphasizes building for long-term impact, leading proactively, following evidence, owning outcomes end-to-end, shipping iteratively, and understanding clinician workflows deeply. The team values sustainable performance, mental health, and outcome-driven work over process theater.
REQUIREMENTS:
- 3+ years of QA or test engineering experience on web or mobile products (emphasis on shipped/built work over years)
- Hands-on experience writing automated tests in JavaScript or TypeScript (Playwright, Cypress, or similar) and maintaining E2E frameworks
- Experience testing APIs against specifications and testing integrations across web, mobile, and portals
- Experience designing and running performance tests with tools such as k6 or JMeter
- Working knowledge of CI/CD pipelines, test management, and issue tracking tools
- Clear written and verbal communication skills with engineers, PMs, and stakeholders
- Passion for software quality and belief that great products transform people's lives
- Demonstrated passion for AI through hands-on building, prototyping, or side projects
- Preference for building solutions over requesting them
- Confidence in thinking combined with openness to being wrong
