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Keeper Security, a fast-growing cybersecurity company protecting millions of users and thousands of organizations globally, is hiring a QA Analyst to join the Keeper App team. This role focuses on backend quality assurance for Keeper's enterprise applications, including EPM, Vault, and Admin Console. The position is 100% remote with an optional hybrid arrangement for candidates in El Dorado Hills, CA or Chicago, IL.
In this role, you will design, document, and execute comprehensive test cases for backend services and RESTful APIs. You'll validate MySQL queries, schema changes, and data integrity across backend workflows supporting Keeper's enterprise products. Your responsibilities include performing functional, regression, and integration testing on backend components; using tools such as Postman and REST Assured to validate API behavior and support automated testing; testing system performance, scalability, reliability, and fault tolerance across distributed cloud environments; and collaborating closely with backend engineers, product teams, and other QA professionals to identify, troubleshoot, and resolve defects.
You will track and manage defects in Jira, maintain QA documentation in Confluence, and report test execution through TestRail. A key part of this role is contributing automated backend and API test coverage to continuous integration and release workflows, validating security-sensitive functionality, and using AI-assisted tools such as Claude or ChatGPT to support test design, defect analysis, troubleshooting, and documentation.
Keeper's cybersecurity software is published in 23 languages and sold in over 150 countries. The company is recognized in the Gartner Magic Quadrant for Privileged Access Management and specializes in zero-knowledge and zero-trust security architecture.
**Requirements:**
- 3+ years of QA or software testing experience with strong focus on backend and API testing
- Strong SQL skills, including writing queries and validating relational data
- Hands-on experience with API testing tools such as Postman, REST Assured, SoapUI, or similar technologies
- Familiarity with automation frameworks for backend and service-level testing
- Experience testing distributed, cloud-hosted systems (AWS experience preferred)
- Strong understanding of backend services, APIs, databases, and client-server application architecture
- Strong problem-solving and troubleshooting skills, including ability to isolate backend service and data issues
- Experience working with Jira, TestRail, Confluence, or similar QA and defect management tools
- Strong written and verbal communication skills and ability to work effectively in Agile development environments
- Ability and willingness to use AI-assisted tools effectively to improve testing, troubleshooting, analysis, and documentation
- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience
- U.S. Person status required (U.S. citizen or lawful permanent resident) due to GovCloud environment involvement
**Preferred Qualifications:**
- Familiarity with Java-based backend systems and microservices architecture
- Experience with Docker, Kubernetes, and CI/CD pipelines
- Experience with performance testing tools such as JMeter or Locust
- Understanding of secure software testing practices, encryption, and identity protocols such as SAML or SCIM
- Experience testing cybersecurity, identity, or other security-sensitive enterprise applications
