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Keeper Security is hiring a QA Analyst to join the Console team and ensure the quality, reliability, and usability of Keeper's enterprise Admin Console applications. This is a 100% remote position with an option to work hybrid for candidates based in El Dorado Hills, CA or Chicago, IL.
Keeper Security is one of the fastest-growing cybersecurity software companies, protecting thousands of organizations and millions of people in over 150 countries. The company specializes in zero-knowledge and zero-trust security, with its core offering KeeperPAM®—an AI-enabled, cloud-native platform protecting users, devices, and infrastructure from cyber attacks. Keeper is recognized in the Gartner Magic Quadrant for Privileged Access Management (PAM).
In this role, you will test Keeper's web-based administrative experiences and the backend APIs supporting enterprise solutions. You'll work closely with Engineering, Product, and other QA professionals to validate new features, identify defects, and ensure console functionality remains secure, reliable, and intuitive.
Key responsibilities include:
- Test web-based Admin Console applications for functionality, reliability, usability, and regression issues
- Validate backend APIs using tools such as Postman
- Create, execute, and maintain test cases based on product requirements and user stories
- Test enterprise administrative workflows including authentication, authorization, permissions, and role-based access controls
- Perform cross-browser testing across supported desktop browsers
- Reproduce, document, and track defects with clear technical detail
- Maintain test coverage and execution results using TestRail, Jira, and Confluence
- Collaborate with developers, Product, and QA team members to identify issues and validate fixes
- Participate in requirement reviews, release validation, and regression testing
- Identify gaps in test coverage and recommend process improvements
- Use AI-assisted tools (Claude, ChatGPT, etc.) to support test design, defect analysis, and documentation
Requirements:
- 3+ years of experience in software quality assurance, web application testing, or related QA role
- Hands-on experience testing enterprise web applications, administrative consoles, or SaaS platforms
- Familiarity with web technologies including HTML, CSS, JavaScript, and modern browser behavior
- Experience validating backend APIs using Postman or similar tools
- Strong understanding of authentication, authorization, permissions, and role-based access control concepts
- Ability to create clear, detailed, and reproducible test cases and defect reports
- Experience with Jira, TestRail, Confluence, or similar test and defect management platforms
- Strong troubleshooting and analytical skills
- Strong written and verbal communication skills and ability to collaborate across teams
- Familiarity with enterprise identity technologies such as Active Directory or LDAP
- Ability and willingness to use AI-assisted tools effectively
- Must be a U.S. Person (U.S. citizen or lawful permanent resident) due to GovCloud environment involvement
Preferred qualifications:
- Experience testing identity, cybersecurity, or security-sensitive enterprise applications
- Familiarity with cloud environments such as AWS or Azure
- Exposure to identity and access management protocols such as SAML, SCIM, or SSO
- Familiarity with virtualization or containerization tools such as Docker or VMware
- Experience with automated web or API testing tools
