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Salary: USD 130,000 - 0 / annual
Fever is a global tech platform for culture and live entertainment, operating in 55+ countries with 300+ million monthly users. The company partners with major brands like Netflix, F.C. Barcelona, and Primavera Sound to democratize access to live experiences.
You will lead the operations of your regional market as part of Fever Originals, the division responsible for building and scaling a global portfolio of recurring live experiences (immersive shows, concerts, theatrical formats) across 100+ cities worldwide.
In this role, you own the operational P&L for your region across all active IPs, driving revenue, managing costs, and optimizing gross margin. You will expand the IP portfolio into new cities by identifying venues, negotiating with local partners, and launching new markets while maintaining quality and format standards. You'll adapt global IPs to local markets—adjusting production format, casting, logistics, and programming to meet audience quality benchmarks. You'll drive continuous improvement in ratings and customer satisfaction, diagnose root causes of quality issues, and lead action plans to resolution. You'll also grow add-on revenue streams including merchandising, upsells, food & beverage, and brand partnerships.
Operationally, you'll monitor and own regional KPIs including occupancy rates, audience ratings, capacity launch efficiency, and gross margin per show. You'll use data tools and dashboards to identify performance gaps, build structured improvement plans, and track results. You'll ensure full adherence to Fever's operational guidelines and processes, collaborate with Growth on capacity planning and marketing strategy, and identify process inefficiencies to propose scalable solutions.
You will lead a team of 6–12 Project Managers and Producers, setting clear goals and priorities, running regular 1:1s and performance reviews, and building a high-performance, accountable culture. You'll develop team members' skills and career paths, manage performance directly, and foster Fever's core values of accountability, proactivity, data-driven decision-making, and entrepreneurial ownership.
You'll also think strategically beyond day-to-day operations, identifying opportunities to improve the business model, test new formats, and grow Fever's footprint in your region. You'll contribute to global team discussions on IP strategy and expansion priorities, and represent your region in cross-functional forums.
You will work daily with colleagues across Growth, Marketing, Production, Operations, Finance, and Legal, and interface with venues, local production partners, artists, and casting agents in your market.
QUALIFICATIONS:
- 5–8 years of experience in operations, general management, consulting, or fast-paced startup environments with proven P&L ownership and results delivery
- Strong analytical skills: data-driven decision-making, comfortable with P&L analysis, KPI monitoring, and data tools
- Proven team management experience: ability to hire, develop, motivate, and hold a team of 6–12 people accountable to high standards
- Operational rigor: detail-oriented and process-minded with a track record of improving execution quality and identifying issues before they escalate
- Strategic mindset: ability to zoom out from day-to-day operations and identify changes that materially improve the business
- Strong communicator across all levels: effective at managing up, across functions, and down to your team in a global, cross-functional organization
- Entrepreneurial spirit: comfortable with ambiguity, fast-changing priorities, and full ownership without a complete playbook
- Native or highly fluent English; additional languages a plus depending on market
