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Atlys is building an AI-first platform to remove friction from travel by simplifying visa applications and travel processes. The company has processed visas for 1M+ travellers across 127 countries and is still in early growth stages.
As Program Manager for UAE operations, you will own the end-to-end fulfilment of UAE visa applications, ensuring smooth, accurate, and timely processing. You'll work across Customer Experience, Product, Engineering, and external partners to solve operational challenges and improve workflows.
Key responsibilities include:
- Owning operational workflows, SOPs, and processes for the UAE business with high standards for speed, accuracy, and reliability
- Monitoring operational metrics, identifying bottlenecks, running experiments, and implementing process improvements with measurable impact
- Cross-functional execution with Product, Engineering, Customer Experience, Fulfilment, and external partners to solve challenges and drive projects from identification to implementation
- Building and maintaining dashboards, trackers, and reporting mechanisms to monitor performance and make data-driven decisions
- Supporting launch and scaling of new geographies, products, visa categories, and operational programs while enabling internal teams and external partners
This is a 6-day per week, onsite role in Delhi requiring strong ownership, hands-on execution, and the ability to work across functions.
Requirements:
- 3–5 years of experience in program management, operations, consulting, business operations, or another execution-focused role
- Experience in a startup, logistics, travel, or high-growth environment is a strong plus
- Highly analytical with strong problem-solving skills and comfort working with data
- Strong proficiency in Excel/Google Sheets; familiarity with SQL, Notion, or BI tools is a plus
- End-to-end ownership mindset, comfortable operating independently with strong bias towards action
- Excellent communication and stakeholder management skills across Product, Engineering, Operations, Customer Experience, and external partners
- Ability to thrive in fast-paced, ambiguous environments and manage multiple priorities
- Willingness to work 6 days a week from the office is required
