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Paytm, India's leading mobile payments and financial services platform, is seeking a Program Manager for International Expansion to drive the company's global footprint across Indonesia and Europe. In this high-visibility role, you will serve as the single point of ownership for coordinating complex, multi-country rollouts and aligning internal technology, product, legal, compliance, and business teams with external partners and regulatory stakeholders.
Key Responsibilities:
- Lead end-to-end programme management for international launches (e.g., Luxembourg and European expansion), defining milestones, governance frameworks, and driving operational readiness across internal and external stakeholders.
- Oversee roadmap planning and development delivery for international markets (e.g., Indonesia), aligning engineering, product, and business goals to deliver robust market-specific solutions.
- Orchestrate cross-functional alignment between internal engineering, product, legal, finance, risk, and compliance teams alongside external banking, regulatory, and corporate partners to streamline expansion workflows.
- Act as the primary escalation point to troubleshoot operational bottlenecks, technical dependencies, and cross-team friction points, ensuring rapid execution.
- Establish transparent program tracking frameworks, proactively identify cross-border operational or technical risks, and present actionable mitigation plans to senior leadership.
The role emphasizes an AI-first culture, with expectations to utilize AI-driven productivity tools for automated documentation, meeting summaries, multi-market status aggregation, risk analysis, timeline forecasting, and dependency tracking across complex multi-team roadmaps.
Ideal candidates display deep accountability for driving international projects to completion despite regional complexities, operate with high urgency to remove execution blockers, thrive in dynamic high-growth environments with evolving priorities and distributed cross-cultural teams, and demonstrate excellent stakeholder management and communication skills.
Requirements:
- 6–9 years of strong experience in Program Management, Technical Program Management (TPM), or Product Operations within Fintech, Digital Payments, E-commerce, or fast-growing Global Tech platforms.
- Proven track record of managing multi-stakeholder, international programs from inception to commercial go-live.
- Demonstrated ability to align internal technology/product units with external partners, banking, vendor, or regulatory partners across different geographies.
- Strong understanding of software development lifecycles (SDLC), product roadmapping, API integrations, and digital payment ecosystems.
- Bachelor's or Master's degree in Engineering, Technology, Business Administration, or a related field.
Preferred Qualifications:
- Hands-on experience with cross-border payments, market launches, or international entity/corporate setup in regions across Southeast Asia or Europe.
- PMP, PRINCE2, or Agile Scrum Master certification.
- Familiarity with international regulatory, data privacy, and compliance landscapes in digital financial services.
