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Salary: USD 80,000 - 92,000 / annual
Alma, a Spring Health Company, is a mental health platform on a mission to simplify access to high-quality, affordable mental health care by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. The company operates in all 50 states with over 20,000 therapists in its network and has raised $220.5M in funding.
The Program Manager, Alma leads program management across Alma's initiatives, driving cross-functional coordination, stakeholder alignment, and execution across a portfolio of projects and accounts. This is a dynamic, intentionally broad role that flexes across different Alma projects as priorities shift, bringing structure, clarity, and momentum wherever needed most. The role reports to the Senior Director, Strategic Operations.
Key responsibilities include:
- Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through
- Flex across different Alma initiatives as priorities evolve, standing up structure quickly for new or ambiguous workstreams
- Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations
- Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams
- Maintain visibility into program progress, risks, and dependencies, and escalate issues early with clear mitigation plans
- Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution
- Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams
- Review and integrate cross-functional inputs to ensure plans and materials reflect account and program context
- Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption
- Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments
- Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma
Success in this role means Alma program priorities are managed with clear plans, ownership, and follow-through; cross-functional partners are aligned on roles, timelines, dependencies, and next steps; risks and issues are surfaced early with practical mitigation plans; internal and external stakeholders experience Alma programs as organized, responsive, and well managed; program management processes improve visibility and accountability without creating unnecessary overhead; and the role flexes smoothly across projects with minimal ramp-up time.
Requirements:
- 4-6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles
- Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments
- Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities
- Proven ability to drive outcomes through influence rather than direct authority
- Strong operational judgment and ability to balance competing priorities and constraints
- Excellent communication, organization, and stakeholder management skills
- Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps
- Track record of identifying risks early and driving practical solutions
- Experience improving processes or operating models to support stronger execution
