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Program Designer, Curriculum

Merit - Remote - Remote - posted 2026-08-11

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Merit America is a national nonprofit creating pathways to family-sustaining careers for working adults stuck in low-wage work. The organization combines flexible online learning with coaching to train workers for in-demand tech roles, then supports job placement with employers like JPMorgan Chase and Infosys. As Program Designer, Curriculum, you will be central to developing and enhancing Merit's learning solutions and program models. Reporting to the Director of Program Experience & Innovation, you'll work cross-functionally with Product, Coaching, Operations, and Admissions teams to create effective, industry-aligned curricula and program frameworks that drive learner success and scalability. Key responsibilities include: **Curriculum Design & Development (60%):** Design, curate, and customize high-quality, end-to-end learning solutions across multiple tracks. Partner with the coaching team to streamline learner experience through clear objectives, instructions, and feedback mechanisms. Work with third-party content providers to ensure content relevance, scalability, and alignment with industry needs. Regularly update and refine curriculum based on feedback, trends, and data. Integrate best practices into curricula and program models. Manage subject matter experts and content development tasks. Apply human-centered design approaches to enhance learning resources and methods. **Program Model Development (40%):** Develop and implement program models that enhance learner experience, focusing on innovative and scalable delivery methods. Collaborate with Program Operations to ensure effective communication of curricular updates. Develop and execute strategies for evaluating program effectiveness through data analysis. Design resources and training for internal stakeholders to support effective program delivery. Design experiments to optimize program delivery and engagement. You will leverage data-driven insights to continuously improve offerings, ensuring content aligns with industry needs and learner success metrics. This role combines strategic planning with hands-on execution, balancing high-level strategic goals with day-to-day operational excellence.

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