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Salary: USD 65,000 - 80,000 / annual
Resource Innovations, a women-led energy transformation firm, is seeking a Program Associate to join its Chicago office and support residential energy efficiency programs across the Midwest. In this role, you will provide administrative and operational support to help programs achieve energy savings goals. Your responsibilities will include assessing project eligibility, tracking and reporting project milestones, processing project data, and managing customer and contractor communications. You will work with program systems and databases to maintain accurate records, prepare weekly and monthly reports for internal and external stakeholders, and ensure compliance with contract terms and data quality standards. The role involves cross-functional collaboration with Operations, Planning, Finance, IT, Engineering, and Marketing teams. You will support outreach efforts to customers, contractors, and community-based organizations, assist with budget tracking and invoicing, and help identify and escalate issues with recommended solutions. Additional responsibilities include participating in team meetings, collecting missing data, and supporting new initiatives as needed.
Resource Innovations focuses on energy efficiency, load flexibility, electrification, and carbon reduction solutions for utilities. The company is expanding its clean energy portfolio to address increasingly complex challenges in the energy transformation space.
REQUIREMENTS:
- Bachelor's degree (BS or BA) OR 2+ years of relevant work experience in customer service, energy efficiency, or administrative support roles
- Must be located in Northern Illinois or willing to relocate within 30 days of acceptance
- Proficiency with Microsoft Office programs (Word, Excel, OneNote, Teams)
- Experience with Salesforce or other CRM systems
- Self-motivated and highly organized with ability to prioritize multiple tasks
- Results-driven and able to collaborate across all organizational levels
- Interest in sustainability and passion for environmental impact
PREFERRED:
- Excellent verbal and written communication skills
- Exceptional attention to detail and time management
- Ability to work both independently and collaboratively
