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Deputy is a global SaaS workforce management platform serving over 1.5 million workers and 375,000 workplaces across 100+ countries. The company recently achieved Unicorn status and is backed by top global investors. Deputy's platform focuses on hourly workers—the 80% of the workforce that keeps the world running—transforming frontline workplace technology for baristas, nurses, cleaners, delivery drivers, and factory workers.
The Professional Services Operations Coordinator will support the successful delivery of Professional Services engagements by partnering cross-functionally to coordinate operational workflows, maintain project systems, and prepare operational reporting. This role ensures consistent execution of service delivery processes across the organization.
Key responsibilities include:
- Coordinating operational workflows and project coordination across Professional Services engagements
- Maintaining and managing project systems and databases
- Preparing operational reports and analytics to track service delivery metrics
- Supporting cross-functional collaboration between teams
- Ensuring precise operational processes and data management
- Contributing to team efficiency and process optimization
The ideal candidate is highly organized, detail-oriented, and excels at maintaining order while ensuring team efficiency. You'll be dedicated to managing precise operational processes and data. Deputy is becoming an AI-native company, and you'll be empowered and expected to use AI tools and thinking in your day-to-day work to solve problems faster and unlock new ways of working.
This is a remote position based in the United States, offering the opportunity to work with a global team across Sydney, Melbourne, San Francisco, and London.
