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Product & Technical Communications

ElevenLabs - Remote - Remote - posted 2026-10-13

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ElevenLabs is an AI research and product company that has raised $781M in funding with a $22B valuation. The company serves millions of users and thousands of businesses, including enterprises like Deutsche Telekom and Meta, with three main platforms: ElevenAgents (for deploying voice and chat agents at scale), ElevenCreative (for generating and editing speech, music, image, and video across 70+ languages), and ElevenAPI (providing access to AI audio foundational models). In this role, you will be the senior voice shaping how ElevenLabs communicates its technical capabilities and product vision to developers, enterprises, and the broader market. You will develop and articulate the long-term vision for human-AI interaction, shape the narrative around products (particularly ElevenAgents), and lead storytelling for top-tier product launches in partnership with product marketing. You'll own security, privacy, and safety communications, including managing incident responses as part of a cross-functional team. Key responsibilities include producing written materials (keynotes, talk tracks, social posts, press releases) and creating product demos to showcase the technology. You will build the profile of technical and product leadership by developing novel points of view and supporting them with media, social, and event appearances. You'll also nurture relationships with journalists, Substack writers, podcasters, technical creators, and influencers who shape developer and enterprise buying decisions. The company operates with a high-velocity, impact-driven culture that uses AI to move faster across all functions. You'll join a global team of researchers, engineers, and operators with a focus on excellence and minimal bureaucracy. REQUIREMENTS: - Run product or technical communications at a fast-paced B2B technology company, or built AI/software products - Record of leading significant launches and running effective product campaigns between launches - Exceptional writing across different formats with ability to turn complex, technical topics into sticky narratives - Experience working with security, safety, and engineering teams, and managing incidents - Deep understanding of the independent media landscape and established relationships with influential commentators - Track record of excellence in building products, running campaigns, or other entrepreneurial endeavors

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