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Salary: USD 185,000 - 215,000 / annual
SpotOn is a restaurant technology company offering award-winning point-of-sale systems and AI-powered profit tools for independent restaurants. The company has been named the #1 Restaurant POS by G2 and is recognized as a Great Place to Work.
You will own the Merchant Dashboard—the central control center where restaurant operators manage their business within SpotOn's software suite. This is the primary entry point into the ecosystem, surfacing settings, reports, alerts, insights, and growth opportunities. You will define how merchants navigate, configure, monitor, and grow their business across the software suite, shaping information architecture, interaction patterns, personalization, and monetization surfaces that power daily operator workflows.
Key responsibilities include:
- Defining product strategy for SpotOn's restaurant software suite as an integral part of the leadership team
- Owning and managing the product roadmap with data-informed trade-offs based on customer needs, market dynamics, and business priorities
- Bringing innovative thinking to product design and vision, challenging assumptions and identifying bold solutions
- Partnering closely with Engineering, Design, Marketing, Data Science, Operations, and GTM teams to align priorities and deliver impactful solutions
- Analyzing market trends, customer feedback, competitive offerings, and emerging technologies to identify differentiation opportunities
- Leading continuous experimentation, learning, and iteration cycles using data to guide decisions
- Cultivating strong relationships with internal stakeholders and external partners as the product's advocate
- Collaborating on product positioning and messaging with product marketing teams
This is a hybrid role requiring 3 days per week in the Austin office.
Qualifications:
- 4+ years of product management experience or equivalent, preferably with restaurant or hospitality software
- Deep understanding of the product development lifecycle with proven ability to deliver intuitive, high-quality products that scale across multiple platforms
- Technical fluency: ability to engage effectively with engineers, understand APIs and systems architecture at a high level, and discuss implementation trade-offs
- Metrics-driven work style leveraging data for informed decisions
- Exceptional communication skills to articulate product vision, rationale, and trade-offs to cross-functional teams and stakeholders
- Ability to understand customer needs and how they interact with products
- Ability to make decisions with imperfect information, lead without authority, and manage chaos, ambiguity, and complexity
- Hands-on restaurant or hospitality experience (working in a restaurant, bar, or cafe) is a significant plus
