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Kaseya is seeking a Product Manager for Order-to-Cash (O2C) to own the strategy, roadmap, and execution of the company's billing, invoicing, payments, collections, revenue recognition, tax, and finance operations capabilities.
You will define and drive the O2C roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations. You'll serve as the subject matter expert across a complex ecosystem including Salesforce, NetSuite, GetPaid, Oracle ERP/Fusion, Salesforce Revenue Cloud Advanced, RightRev, MuleSoft/OIC, Gr4vy/GoCardless, OneSource, and Snowflake.
Key responsibilities include:
**Product Ownership & Strategy:**
- Define O2C roadmap and serve as subject matter expert across billing, invoicing, payments, collections, and revenue recognition systems
- Partner with Finance, Billing, Collections, Revenue and Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT to define requirements and deliver scalable outcomes
- Own and prioritize the backlog against corporate strategy, finance transformation, customer experience, and revenue operations goals
- Balance legacy investment with transformation, funding only enhancements that create measurable value, reduce risk, or improve migration readiness
- Mature the O2C operating model by simplifying processes, clarifying ownership, improving handoffs, reducing manual work, and strengthening governance
- Apply strong knowledge of MSPs, subscription and usage-based models, customer lifecycle processes, and Corporate/BIS systems
**Order-to-Cash Lifecycle Execution:**
- Lead requirements and solution alignment from order submission through invoicing, payment, collections, revenue recognition, tax, and reporting
- Translate complex processes into clear requirements, user stories, acceptance criteria, process flows, and testable outcomes
- Ensure order, invoice, payment, credit memo, customer, tax, receivables, and revenue data remains consistent and traceable across integrations
- Partner with technical teams on integrations among Salesforce, Oracle, NetSuite, Gr4vy, GoCardless, OneSource, Snowflake, GetPaid, MuleSoft, and Oracle Integration Cloud
- Support migration from legacy NetSuite O2C capabilities to the Salesforce and Oracle ecosystem while maintaining business continuity
Kaseya is an AI-powered IT management and cybersecurity software provider serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Backed by Insight Partners, the company has experienced sustained double-digit growth, supports customers in more than 20 countries, and manages over 15 million endpoints globally.
