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Jitterbit is seeking a Product Manager to lead the vision, strategy, roadmap, and execution for the Connectors portfolio within the Harmony integration platform. This foundational capability includes pre-built connectors for SaaS applications (Salesforce, NetSuite), databases, data sources, and protocols (REST, SOAP, GraphQL, JDBC, HTTP, FTP). You may also support adjacent Harmony applications and shared platform capabilities based on business priorities.
You will own the complete product lifecycle for connectors, from customer discovery and market analysis through product definition, roadmap planning, execution, release readiness, adoption, and lifecycle management. Key responsibilities include identifying and prioritizing new connectors, application integrations, protocols, and authentication methods; defining clear product requirements and acceptance criteria based on customer needs and market opportunities; partnering with Engineering and QA to deliver reliable, scalable, secure solutions; and managing connector lifecycle events including API changes, version upgrades, deprecations, and end-of-life planning.
You will monitor connector usage, quality, customer feedback, and support trends to guide investment decisions. Collaboration is central to the role: you'll work with UX Designers on consistent user experiences, participate in agile sprint planning and backlog refinement, and partner with Sales, Marketing, Alliances, Documentation, Support, and Customer Success on launches and enablement. You will conduct market, technology, and competitive research to identify emerging integration patterns and portfolio gaps, engage with customers, partners, and developers to prioritize high-value applications and capabilities, and present strategy and roadmap to internal stakeholders, customers, partners, and executives.
The team is globally distributed, remote-first, and fast-paced. You will collaborate with internal development teams, offshore teams, and external development partners. Jitterbit is a leading Integration Platform as a Service (iPaaS) provider, transforming how enterprises automate critical business processes and accelerate digital transformation.
Requirements:
- Own product strategy, roadmap, and lifecycle for Connectors portfolio with responsibility for adjacent application areas as needed
- Identify and prioritize new connectors, application integrations, protocols, authentication methods, and enhancements
- Define clear product requirements, user stories, acceptance criteria, and business outcomes based on customer needs, market opportunities, usage data, and technical feasibility
- Partner with Engineering and QA to deliver connectors and capabilities that are reliable, scalable, secure, and maintainable
- Manage connector lifecycle events including external API changes, authentication changes, version upgrades, deprecations, and end-of-life planning
- Monitor connector usage, quality, customer feedback, support trends, and adoption to guide investment decisions
- Work with UX Designers to provide consistent and intuitive configuration and user experiences
- Participate in sprint planning, backlog refinement, release planning, and cross-functional prioritization in agile environment
- Partner with Sales, Marketing, Alliances, Documentation, Support, and Customer Success for launches, enablement, and adoption
- Present product strategy, roadmap, requirements, and release plans to internal stakeholders, customers, partners, and executives
- Conduct market, technology, and competitive research to identify emerging patterns, ecosystem changes, portfolio gaps, and growth opportunities
- Engage with customers, partners, developers, and subject-matter experts to identify and prioritize high-value applications, systems, protocols, and capabilities
- Apply effective product management practices including customer feedback loops, prioritization frameworks, outcome-based planning, and data-driven decision-making
- Collaborate effectively with globally distributed teams including internal development, offshore teams, and external development partners
