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Salary: EUR 4,400 - 6,600 / monthly
GoCardless, a Mollie company, is a global leader in bank payments processing over $130bn annually across 30+ countries. The company serves 100,000+ businesses with Direct Debit, real-time payments, and open banking solutions, plus AI-powered fraud and payment success tools.
This Product Manager role sits within the Merchant Risk Monitoring team in the Merchant Operations Group. The team owns core systems that manage in-life merchant risk management, ensuring compliance obligations are met and risk appetite is maintained.
You will work closely with engineers to drive product improvements that strengthen controls while maintaining good customer experience. You'll collaborate across the organization to ensure capabilities scale with customer and business needs.
Key responsibilities include:
- Delivering customer and business value by understanding and solving problems that drive GoCardless adoption
- Problem discovery and prioritization: structuring complex, ambiguous product problems by clearly defining the problem space, impact, and prioritization approach
- Data-led decision-making using quantitative and qualitative evidence
- Contributing to product strategy by identifying key customer segments and long-term approaches to meeting their needs
- Influencing and communication: building collaborative relationships with teams, stakeholders, and executives; becoming the go-to expert for your product area; translating technical problems into understandable concepts
- Leadership: setting direction and coordinating action across teams and functions
- Shipping: supporting changes to completion and delivering consistent positive impact, from MVP experiments to full features
GoCardless is headquartered in the UK with teams spanning North America, Europe, and Asia-Pacific. The company has 806 employees globally, with 163 based in Latvia.
Benefits include wellbeing support and medical cover, work-away scheme (up to 90 days annually), adaptive/flexible working, parental leave, annual learning budget, generous holiday allowance plus 3 volunteer days and 4 wellness days annually.
REQUIREMENTS:
The posting does not explicitly state years of experience or formal qualifications. However, it indicates the role requires: delivery of impact through experimentation; exceptional problem-solving and analytical skills with data-led approach; high agency and comfort with ambiguity; collaborative leadership ability to motivate and earn trust without direct authority; customer-centric mindset; comfort with both qualitative and quantitative analysis. The posting notes "We don't expect you to meet every requirement" and encourages applications from those excited by the role.
