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Stord is a commerce-enablement platform powering seamless checkout through delivery for leading DTC and B2B brands. The company manages over $10 billion in commerce annually through its integrated fulfillment, warehousing, transportation, and software suite (OMS, WMS, TMS, Pre/Post-Purchase platforms). Stord is scaling rapidly and doubling revenue within 18 months, backed by top-tier investors including Kleiner Perkins, Founders Fund, and Salesforce Ventures.
As a Product Manager, you will own the product vision, strategy, and roadmap for a product area spanning customer-facing SaaS surfaces to operational systems managing real inventory through warehouses and trucks. You'll work across multiple domains: parcel network optimization (TMS), fulfillment systems (WMS), AI/automation initiatives (Stord Labs), and commerce solutions that increase customer lifetime value.
Key responsibilities include: defining product vision and making explicit v1 vs. future tradeoff decisions; conducting direct customer and stakeholder discovery to uncover root problems; translating ambiguous (sometimes physical-world) problems into clear requirements and acceptance criteria for engineering; partnering day-to-day with engineering and design in an AI-accelerated build environment; defining metrics tied to business outcomes and reporting without spin; representing roadmap tradeoffs to cross-functional and executive stakeholders; and getting operationally close enough to understand where your logic breaks before customers do.
You'll need 3–10+ years of product management experience with a track record of owning a product area end-to-end from discovery through launch and iteration. You must operate comfortably in ambiguity, have strong written and verbal communication, and demonstrate analytical rigor using data and customer research to defend prioritization calls. A genuine curiosity about physical operations is essential; supply chain experience is a plus but not required on day one.
Nice-to-haves include exposure to logistics, WMS/TMS/OMS/ERP systems, experience at product-led organizations (SaaS, marketplace, fintech), 0-to-1 product building, and technical fluency to discuss data models and architecture tradeoffs with engineering. Success in the first 90 days means shipping or meaningfully progressing at least one roadmap item with clear data-informed rationale, earning trust from engineering and cross-functional partners as a decision-maker, and developing operational understanding of your product area.
