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Clara is a fast-growing fintech company building the leading spend management platform for businesses across Latin America. They provide corporate cards, expense management, and AP automation, with a mission to give every company in the region complete control of their spending.
You will lead the BillPay Mexico product squad, owning the full product experience for Mexico's primary interbank payment rail (SPEI). This includes payment flows, bank partner integrations, disbursement reliability, back-office tooling, and compliance. You report directly to the Global Product Director and work closely with engineers, design, banking infrastructure, compliance, and enterprise sales teams.
Key responsibilities:
- Own discovery, prioritization, and outcomes for the BillPay MX squad—understand payment success rates, reconciliation failures, and customer churn drivers
- Build deep understanding of SPEI infrastructure: clearing windows, return codes, CLABE validation, failure propagation, and cross-border flows (FX rails, correspondent banking, settlement timing)
- Maintain and evolve banking partner relationships from a product perspective; understand integration contracts, bottlenecks, and negotiation needs
- Own compliance signals: SAT requirements, CNBV guidelines, and PLD/AML obligations for transfer products
- Define and track key metrics: payment success rate, settlement time, reconciliation error rate, time-to-resolve for failed transfers, and BillPay's contribution to customer retention
- Design and iterate on disbursement workflows—from single transfers to bulk payment runs for hundreds of suppliers
- Prototype with AI tools (Cursor, Claude Code, v0) before committing engineering time
- Contribute straightforward code changes (copy, config, feature flags, simple UI, analytics) through engineer-reviewed PRs
- Work in Git daily: read PRs, understand what shipped, follow what's blocked
Clara operates in small, high-powered squads with senior engineers and AI tools baked into workflow. The product lead owns outcomes end-to-end, not just specs. Physical presence in Mexico City is required due to active conversations with banking partners and regulators.
Company culture emphasizes ownership, pride in work, continuous change, and inclusivity. They offer competitive salary and stock options (ESOP), multicultural team exposure to Portuguese, Spanish, and English, annual learning budget, and a hybrid work model focused on results.
REQUIREMENTS:
Experience:
- 5+ years in product management, with at least 2 years owning a payments, banking, or financial infrastructure product
- Track record of shipping products that moved business metrics—not just features that launched
- Hands-on experience with payment rails, banking APIs, or financial infrastructure at a product level
- Comfortable working with engineers as peers, not through project managers or coordinators
Domain Knowledge—Payments:
- Deep understanding of SPEI: clearing cycles, error handling, CLABE structure, and reliable retry and fallback flow design
- Familiarity with cross-border payment rails: FX conversion, correspondent banking, SWIFT or alternative rails, and associated compliance overhead
- Familiarity with Mexican banking regulations: SAT CFDIs, CNBV licensing implications, AML/PLD obligations
- Experience integrating with or managing bank correspondent relationships from a product side
- Understands reconciliation end-to-end: what breaks it, how to design around it, and how to give finance teams visibility
Technical Fluency:
- Can prototype a working concept using AI coding tools (Cursor, Claude Code, or similar)
- Comfortable with Git: branches, commits, PRs, reading diffs
- Can read code well enough to follow what a PR does and ask informed questions
- Understands API integrations, webhooks, async payment flows, and idempotency patterns at a conceptual level
Product Fundamentals:
- Strong discovery instincts—finds the real problem before designing a solution
- Data-literate: comfortable with SQL, funnel analysis, and experiment design
- Clear written communicator in both Spanish and English
- Strong stakeholder management across engineering, banking partners, compliance, finance, and enterprise sales
Mindset:
- High agency—defaults to action over process
- Treats AI tools as core workflow, not a novelty
- Comfortable in ambiguous regulatory environments—knows how to make progress without waiting for perfect clarity
