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The Ona team at OpenAI is building infrastructure to enable AI agents to work reliably in secure, customer-controlled cloud environments. This role is for a backend-focused Product Engineer who will help enterprises move from experimenting with agents to using them reliably in production.
You will work primarily in Go on APIs, complex networking, development environments, and orchestration for long-running tasks. Key responsibilities include:
- Work directly with customers to build developer and security workflows, from project setup through investigating findings, reviewing agent-generated changes, and verifying fixes.
- Build Go services and APIs for provisioning cloud environments, running agents in customer infrastructure, and integrating with source control, CI, and other developer tools.
- Design reliable orchestration for long-running, parallel work, including durable state, retries, cancellation, and recovery.
- Build security into execution workflows through clear permissions, credential handling, isolation, and auditability.
- Own production quality: testing, safe rollouts, observability, performance, and operational reliability.
- Partner with frontend and design colleagues to make complex backend capabilities straightforward to use.
Ideal candidates have strong Go skills and experience building and operating production backend systems. You should understand distributed systems, concurrency, and state, and can reason about failures and recovery. Practical experience with Linux, containers, cloud infrastructure, and networking (routing, DNS, secure connectivity) is essential. You can design clear APIs and data models that simplify complex workflows, are product-minded, and want to stay close to customers to understand their needs and own solutions end-to-end.
Experience with AWS, GCP, or Azure is a plus. Depth in developer platforms, workflow engines, Kubernetes, networking, sandboxing, identity systems, security products, or AI-agent workflows would be valuable. Frontend experience is welcome but not required.
