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Komodor is an Agentic Operations Platform for mission-critical production environments, helping enterprises build custom agents under shared governance and orchestrate them in end-to-end workflows for AI SRE, AI Software Operations, and Cost Optimization. The company has raised $90M in funding and is leading the autonomous infrastructure shift.
As a Product Engineer, you will serve as the bridge between customers and product, leading a major strategic initiative to expand customers from Komodor's Kubernetes management platform to a next-generation platform for building, managing, monitoring, and operating custom-built internal agents on production-grade services.
Key responsibilities include:
- Leading the end-to-end rollout and customer migration from the legacy Kubernetes management system to the new agent-centric platform
- Driving product-led customer adoption by guiding customers through building, managing, monitoring, and operating custom-built agents on production infrastructure
- Taking accountability for key metrics: migration completion rates, overall platform adoption, and customer success in deploying production-grade internal agents
- Becoming embedded within customer organizations to understand their technical environment, workflows, and challenges, providing guidance on building and running custom agents
- Leading hands-on technical onboarding and implementations to ensure smooth transitions from initial adoption to sustainable production usage
- Identifying expansion opportunities by mapping customer organizations and identifying new use cases for internal agent creation
- Acting as the voice of the customer internally, translating technical feedback, deployment bottlenecks, and feature requests into actionable product updates
- Partnering cross-functionally with Product, Engineering, Sales, and Customer Success to maintain alignment and ensure unified rollout strategy
- Combining deep technical understanding, project management, and execution skills to solve complex customer challenges
This is a highly hands-on role requiring technical expertise in cloud-native platforms, project management, customer-facing skills, and strong cross-functional execution.
Requirements:
- Strong technical background in DevOps, SRE, infrastructure, cloud-native platforms, Kubernetes, or platform engineering
- Proven track record leading complex technical migrations, rollout initiatives, or platform transitions for customer environments
- Direct experience working with customers in Solutions Architect, Solutions Engineer, Technical Account Manager, DevOps, or similar technical customer-facing roles
- Deep understanding of Kubernetes, containerization, modern cloud-native architectures, and production-grade service infrastructure
- Familiarity or strong interest in AI/internal agent creation, execution environments, and operational monitoring frameworks
- Strong problem-solving and analytical skills with creative and practical approaches to migration and adoption challenges
- Excellent communication and interpersonal skills with ability to build trust with internal teams and external customer stakeholders
- Strong project management skills with ability to take ownership, coordinate cross-functional stakeholders (Product, Engineering, Sales, CS), and drive complex deployments to completion
- High emotional intelligence and ability to navigate complex customer environments and organizational change management
- Hands-on mindset with enjoyment of technical details, troubleshooting complex architectures, and driving execution