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Product Engineer

Komodor - United States - In-office

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Komodor is an Agentic Operations Platform for mission-critical production environments, helping enterprises build custom agents under shared governance and orchestrate them in end-to-end workflows for AI SRE, AI Software Operations, and Cost Optimization. The company has raised $90M in funding and is leading the autonomous infrastructure shift. As a Product Engineer, you will serve as the bridge between customers and product, leading a major strategic initiative to expand customers from Komodor's Kubernetes management platform to a next-generation platform for building, managing, monitoring, and operating custom-built internal agents on production-grade services. Key responsibilities include: - Leading the end-to-end rollout and customer migration from the legacy Kubernetes management system to the new agent-centric platform - Driving product-led customer adoption by guiding customers through building, managing, monitoring, and operating custom-built agents on production infrastructure - Taking accountability for key metrics: migration completion rates, overall platform adoption, and customer success in deploying production-grade internal agents - Becoming embedded within customer organizations to understand their technical environment, workflows, and challenges, providing guidance on building and running custom agents - Leading hands-on technical onboarding and implementations to ensure smooth transitions from initial adoption to sustainable production usage - Identifying expansion opportunities by mapping customer organizations and identifying new use cases for internal agent creation - Acting as the voice of the customer internally, translating technical feedback, deployment bottlenecks, and feature requests into actionable product updates - Partnering cross-functionally with Product, Engineering, Sales, and Customer Success to maintain alignment and ensure unified rollout strategy - Combining deep technical understanding, project management, and execution skills to solve complex customer challenges This is a highly hands-on role requiring technical expertise in cloud-native platforms, project management, customer-facing skills, and strong cross-functional execution. Requirements: - Strong technical background in DevOps, SRE, infrastructure, cloud-native platforms, Kubernetes, or platform engineering - Proven track record leading complex technical migrations, rollout initiatives, or platform transitions for customer environments - Direct experience working with customers in Solutions Architect, Solutions Engineer, Technical Account Manager, DevOps, or similar technical customer-facing roles - Deep understanding of Kubernetes, containerization, modern cloud-native architectures, and production-grade service infrastructure - Familiarity or strong interest in AI/internal agent creation, execution environments, and operational monitoring frameworks - Strong problem-solving and analytical skills with creative and practical approaches to migration and adoption challenges - Excellent communication and interpersonal skills with ability to build trust with internal teams and external customer stakeholders - Strong project management skills with ability to take ownership, coordinate cross-functional stakeholders (Product, Engineering, Sales, CS), and drive complex deployments to completion - High emotional intelligence and ability to navigate complex customer environments and organizational change management - Hands-on mindset with enjoyment of technical details, troubleshooting complex architectures, and driving execution

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