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Zscaler is seeking a Principal Sales Engineer to join the Solutions Consulting team, reporting to the Sales Engineering Manager. This is a remote role based in Milan, Italy, focused on driving technical strategy for marquee opportunities across the Italian market and EMEA region.
In this position, you will set the technical direction for strategic customer engagements and partner with extended teams to drive outcomes for Zscaler's most significant accounts. You will pioneer new security offerings, influence the product roadmap, establish cross-portfolio architecture standards, and represent Solutions Consulting in key partner and analyst forums. Additionally, you will mentor senior Sales Engineers, assess regional capability gaps, and package field insights into roadmap proposals as part of the EMEA technical advisory function.
Key responsibilities include:
- Position Zscaler's value through technical expertise and sales acumen to win the mindshare of customer technical teams
- Drive enablement and solution development with customers and partners to create opportunities and close new business
- Drive cross-portfolio architecture into strategic customers and ensure emerging solution areas are adapted to customer needs over one- to two-year horizons
- Engage stakeholders from C-level to department heads while working with account teams to solve critical technical challenges
- Share joint ownership of sales forecasts with regional leadership and assigned Account Executives
You are an owner with a passion for the mission, a dedicated problem-solver energized by challenges, and driven by innovation with deep curiosity about technology. You think at scale, connecting day-to-day work to the larger company mission, and are resilient and adaptable in high-pressure situations.
Requirements:
- Demonstrated curiosity and active exploration of AI tools, with proven history of integrating new technologies to enhance workflows and augment problem-solving
- More than 12 years of technical pre-sales experience, with at least 5 years in senior individual contributor level roles or technical leadership positions
- Deep experience with Zscaler and peer platforms, including network security, networking technologies, AI security, identity and access management, cyber risk, and EDR/XDR
- Proven ability to navigate complex multinational organizational structures
- Proven execution of high-value and technically demanding Proof of Values (PoVs), especially with minimal overlay resources
- Demonstrated capability in collaborating with solution architects to resolve highly complex technical edge cases within constrained timeframes
Preferred qualifications:
- Established thought leadership in emerging security paradigms such as agentic AI security, AI guardrails, and post-quantum cryptography
- Established network of technical champions across the largest companies in the Italian region
- Multiple top-level industry certifications such as Zscaler Architect, CCIE, CISSP, or advanced hyperscaler/cloud certifications
