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Salary: USD 135,256 - 169,070 / annual
Constant Contact is seeking a Principal Product Designer to lead the strategy and execution of complex, high-impact product initiatives. This is the most senior design role within the product organization, operating at the intersection of product vision, engineering constraints, and customer needs.
You will define the UX vision and design strategy for a major product pillar, ensuring alignment with company objectives and anticipating future market and user needs. You'll own the end-to-end design lifecycle for the most ambiguous and technically challenging product areas, delivering solutions that are scalable, accessible, and measurable.
Key responsibilities include:
- Defining long-term UX vision and design strategy for a major product pillar
- Solving complex, ambiguous problems across the most technically challenging product areas
- Acting as the highest-level design authority in your domain, influencing stakeholders across Product, Engineering, Data Science, and Executive Leadership
- Serving as a core leader and major contributor to the Design System, identifying gaps and developing new foundational patterns
- Partnering with Research and Data teams to synthesize quantitative and qualitative data into actionable design hypotheses
- Optionally managing and mentoring a small team of senior designers (if on management track)
This role offers flexibility between a strategic Individual Contributor path focused on high-leverage design work, or a management track overseeing a small team of senior designers.
REQUIREMENTS:
- 10+ years of progressive experience in Product Design, UX Design, or Interaction Design
- Proven track record of successfully launching complex products that deliver significant business results
- Demonstrated experience defining and driving design strategy for an entire product vertical or platform
- Outstanding portfolio showcasing mastery across the entire design process, with emphasis on systemic thinking, data-informed strategy, and executive communication
- Deep understanding of modern software architecture, technical constraints, and front-end frameworks
- Exceptional ability to articulate complex design concepts, strategies, and trade-offs to non-design audiences, including C-level executives
- Proven ability to thrive in ambiguous, fast-paced environments and lead design efforts independently
- Deep expertise in designing integrated SaaS workflow tools and platforms for business and consumer users
- Understanding of how design impacts conversion, adoption, and retention in subscription models
- Familiarity with Generative AI tools and processes for rapid iteration and concept development
- Experience leveraging AI-driven analysis of customer feedback, research data, and usage patterns
- For management track: 3+ years of experience managing and developing designers with focus on coaching senior talent
