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Pigment is an AI-powered business planning and performance management platform used by industry leaders like Unilever, Snowflake, and Siemens. Founded in 2019, the company has raised nearly $400M and operates across six global offices with 600+ employees. Pigment was named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software.
You will join as Design Manager to scale and strengthen the Product Design team. This is primarily a people and design-leadership role with an expected split of approximately 80% management and 20% hands-on design work.
Key responsibilities include:
- Manage, coach, and develop Product Designers with clear expectations, regular feedback, and meaningful growth opportunities
- Build a strong, collaborative Design culture and create conditions for designers to do their best work
- Own and improve Design operations, including team rituals, planning, processes, and ways of working
- Supervise design work and maintain a high bar for craft, UX quality, and product thinking across the team
- Partner closely with Product and Engineering leaders to align people, priorities, and delivery
- Help designers navigate complex B2B product problems while balancing user needs, business outcomes, and technical constraints
- Contribute hands-on design work where it adds the most value while remaining primarily focused on management and team effectiveness
- Develop frameworks, processes, and best practices to help the Design organization scale
- Define meaningful Design KPIs and OKRs and improve how Design's impact is understood and communicated
- Identify capability gaps and contribute to the future shape and hiring needs of the Design organization
Success looks like creating a Design team that is well-supported, operating effectively, and consistently producing exceptional work. Your designers will have clearer direction and stronger development support. The Design organization will have better processes, greater management capacity, and a clearer understanding of its impact and future capability needs.
Requirements:
- Proven people-management experience in a high-quality product organization
- Track record of managing and developing Product Designers through coaching, feedback, performance conversations, and career development
- Strong understanding of end-to-end Product Design with hands-on craft expertise to review work, challenge thinking, and raise quality standards
- Comfortable working on complex B2B software and partnering closely with Product Managers and Engineers
- Excellent communication skills to create alignment across Design, Product, and Engineering
- Strong operational mindset with demonstrated ability to improve processes, team rituals, and organizational effectiveness
- Ability to balance people leadership and delivery with longer-term Design strategy
- Proactive and autonomous approach to identifying organizational improvement opportunities
- Interest in measuring Design effectiveness and connecting Design work to product and business outcomes