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Salary: USD 175,000 - 222,000 / annual
Everlaw is seeking a Principal Partner Program Manager to design, launch, and evolve the company's partner ecosystem into a predictable, productive route to market. As the primary externally facing leader for partners, you will shape the overall partner experience, establish clear tiers and engagement models, own the partner portal, and coordinate cross-functional enablement and governance as the ecosystem scales.
Key responsibilities include:
- Design and evolve Everlaw's partner program structure, including tiers, benefits, requirements, progression criteria, and engagement models
- Own the partner portal as the self-service destination for partner onboarding, resources, communications, program guidance, and deal support
- Program-manage core partner lifecycle processes across onboarding, activation, enablement, certification, and recurring communications
- Coordinate cross-functional partner initiatives, campaigns, executive business reviews, and enablement moments across Business Development, Sales, Marketing, Customer Success, Legal, and Operations
- Track program health and partner adoption using data on tier progression, portal usage, and enablement participation to drive continuous improvements
- Document program governance and operating rules to ensure consistent partner experience across all channels
Everlaw is a litigation and investigation management platform using AI to help legal teams turn mountains of messy data into actionable facts. The company is ranked #1 on G2 in its category and named a Great Place to Work by its team.
The role is based in either Oakland, CA or New York City with a hybrid schedule: in office Monday/Wednesday/Thursday with the option to work from home Tuesday/Friday.
REQUIREMENTS:
- 6+ years of experience in partner programs, channel programs, alliances, customer marketing, partner marketing, enablement, or business development
- Demonstrated experience designing, launching, or operating scalable programs for external partners, sellers, or distributed stakeholder networks
- Experience building or managing partner portals, resource hubs, PRM platforms, or partner community destinations
- Strong track record of managing complex cross-functional programs, establishing clear frameworks, and executing change without direct authority
- Use adoption signals, feedback loops, and business results to continuously refine policies, processes, and partner engagement rules
- Must be authorized to work in the United States; Everlaw is not sponsoring U.S. employment visas for this role
BONUS QUALIFICATIONS:
- Experience with SaaS channel, reseller, service-provider, MSP, SI, GSI, or alliance programs
- Experience with deal registration, partner tiers, certification, or incentive programs in enterprise SaaS, legal technology, cybersecurity, or compliance
- Experience bringing AI-enabled products or new go-to-market programs to external partner networks
