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OpenAI's People Technology team is seeking a People Technology Analyst to own Workday configuration and support across Absence, Time Tracking, and Benefits. You will independently manage system design, configuration, testing, and ongoing operations for US and international employees from day one.
Key Responsibilities:
- Own Workday configuration and improvements across Absence, Time Tracking, and Benefits modules, including connections between leave, time worked, and benefits eligibility
- Design and maintain absence plans, accruals, eligibility rules, leave processes, time entry rules, calculations, validations, and approvals for a growing global workforce
- Partner with Payroll systems owner to ensure absence, time tracking, and benefits data flows accurately into payroll; investigate source data issues and test downstream impacts
- Independently own US and international benefits configuration, including benefit plans, eligibility rules, enrollment events, life events, coverage levels, and rates
- Lead open enrollment systems readiness, including configuration, testing, launch, and support; partner with technical teams and benefits vendors to maintain and troubleshoot integrations
- Lead Absence, Time Tracking, and Benefits systems work for new countries and entities, policy changes, and evolving employee needs
- Own projects end-to-end from discovery and prioritization through configuration, testing, release, documentation, and adoption
- Partner with engineers to improve integrations and build automation or AI-assisted workflows that reduce manual work
- Maintain system security, data quality, reporting, and change controls; resolve production issues and address root causes
- Create clear documentation and training for employees, managers, and People teams
You will work closely with Benefits, People Operations, Payroll, Finance, and Engineering teams to translate complex requirements into reliable systems and straightforward employee experiences.
Requirements:
- Deep, hands-on Workday expertise across Absence and Time Tracking, with experience designing, configuring, testing, and supporting connected workflows
- Demonstrated experience independently owning Workday Benefits configuration for US and international programs, including open enrollment, eligibility, life events, and connections to benefits vendors
- Understanding of how time, absence, and benefits data flows into payroll and other downstream systems, with ability to test changes and troubleshoot issues
- Experience translating complex policies and business requirements into maintainable system designs, including country-specific configurations
- Strong Workday technical skills, including business processes, calculated fields, reporting, security, and data loads; ability to troubleshoot integrations with technical partners
- Demonstrated ownership of systems through implementation and ongoing operations, with a record of improving reliability and user experience
- Good product judgment; ability to ask questions, understand underlying problems, prioritize thoughtfully, and evaluate whether changes improved outcomes
- Clear communication and ability to work across People, Payroll, Benefits, Finance, and Engineering
- Comfort working through ambiguity, balancing urgent operational needs with longer-term improvements, and following through on details
Preferred Qualifications:
- Global Absence, Time Tracking, or Benefits implementations and new country or entity launches
- Collaboration with software engineers on internal products, integrations, or workflow automation
- Practical use of AI to improve systems work, documentation, testing, or employee support
- Relevant Workday certifications or Workday Pro credentials
