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Contentsquare, a global leader in experience analytics and digital intelligence, is seeking a People Operations & Solutions Lead to shape how the People function operates at scale across 15 offices worldwide.
In this strategic role, you will sit at the intersection of People, Technology, Data, and Transformation, owning global governance, driving Workday strategy, leading cross-functional cycles, and unlocking the potential of automation and AI.
Key Responsibilities:
Global People Governance: Own and drive alignment across global People processes, working closely with People Business Process Owners and senior leadership. Act as a key escalation point for complex Workday, People Operations, and People Data matters. Partner with Audit, Legal, and Compliance to ensure strong controls, segregation of duties, and secure access to People data.
Workday, Automation & Transformation: Serve as a strategic Business Process Owner and key partner to the Workday Product Owner and ISD. Translate People needs into technical requirements and help shape the Workday roadmap. Identify opportunities to simplify, automate, and improve People processes through AI and emerging technologies. Partner with Transformation to turn these opportunities into scalable solutions.
People Data & Analytics: Own global governance and integrity of People data, ensuring it is clean, consistent, secure, and ready for advanced analytics and AI. Partner with the business to develop dashboards, reporting, and data solutions that enable better decision-making. Oversee data access requests and ensure sensitive People data is appropriately protected.
Cross-functional Delivery: Lead major People cycles such as performance and compensation reviews, coordinating delivery across multiple People functions. Drive change management, communication, documentation, and training to ensure successful adoption of new Workday processes.
This role offers the opportunity to design how People processes should work in the future, shape the global People operating model, influence the Workday roadmap, strengthen data foundations, and build a smarter, more automated People function.
Contentsquare offers hybrid and remote work flexibility, generous paid time off, lifestyle allowance, stock options for all full-time employees, virtual onboarding and hackathons, Employee Resource Groups, and country-specific benefits.
Requirements:
- Experience in People Operations, HRIS, Workday, People Technology, or a related field
- Strong understanding of global People processes, data, and governance
- Experience managing complex, cross-functional projects and stakeholders
- Ability to translate business needs into scalable technology solutions
- Strong interest in automation, AI, and the future of People Technology
- Excellent communication and stakeholder management skills, with ability to influence across functions and at senior levels
