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Zenjob is seeking a People Operations Manager to lead employee lifecycle management and HR operations in Berlin. This is a hands-on management role focused on building scalable, people-first processes rather than traditional HR administration.
Key Responsibilities:
- Own the complete employee lifecycle: onboarding, offboarding, and all touchpoints in between. Measure process effectiveness and automate where possible.
- Serve as first point of contact for employee and manager inquiries via ticketing system (payroll questions, contracts, etc.), resolving issues quickly and ensuring stakeholders feel supported.
- Manage core HR operations: employment contracts, contract modifications, work certificates, HRIS data integrity, payroll preparation and verification, and company vehicle fleet management.
- Act as HR advisor to managers on employment law and personnel matters; create clear guidelines and documentation to scale knowledge across the organization.
- Drive technology and automation initiatives using HiBob, Freshservice, Leapsome, n8n, and Google Workspace to improve efficiency and employee experience through workflow optimization and AI.
- Maintain relationships with external payroll providers, tax authorities, pension funds, insurance companies, and government agencies; manage external audits with composure.
- Lead cross-functional projects with the People & Culture team from conception to measurable impact.
The role emphasizes curiosity, process improvement, data-driven decision-making, and a genuine commitment to employee wellbeing. You'll work in a fast-paced environment where you stay calm under pressure, think creatively, and build trust quickly with colleagues.
Work Environment:
Hybrid model with up to 2 days/week remote (1 day during first 6 months for onboarding). Modern office in Prenzlauer Berg, Berlin. Flexible working hours. Dog-friendly workplace.
Benefits include 28 vacation days (increasing to 30), 20 days work-from-abroad annually, 750€ annual learning budget, 30€/month Urban Sports Club subsidy, 40€/month NAVIT mobility credit, occupational pension scheme, and quarterly team events.
Requirements:
- Proven experience in People Operations or as an HR Generalist with demonstrated ability to run smooth processes while keeping people at the center.
- Strong expertise in German employment law, tax law, and payroll processing.
- Track record of driving stakeholder projects and documenting measurable outcomes.
- Curiosity about technology; understanding of how workflows and data interact; willingness to learn more.
- Meticulous attention to detail; reliable data management and confidentiality practices.
- Calm demeanor under pressure; proactive time management; ability to prioritize impact.
- Strong interpersonal skills; genuine, approachable, and helpful demeanor.
- Creative thinking, positive energy, and sense of humor.
- Fluent German (C2) and English.
