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Prosper Marketplace, a leading fintech company and the first peer-to-peer lending platform in the US, is seeking a People Operations Manager to join the People & Places team. This role oversees HR operations, employee lifecycle processes, and the HR technology stack, reporting to the Director of Total Rewards & People Operations with one direct report (People Operations Analyst).
Key Responsibilities:
- Serve as primary owner and subject matter expert for ADP Workforce Now, partnering with HR leadership and IT to evaluate, roll out, and maintain scalable HR technology roadmaps and integrations.
- Establish data architecture and governance protocols to safeguard data integrity, streamline administrative workflows, and drive process automation and efficiency.
- Oversee seamless full-cycle onboarding and offboarding processes, evolving system connections and operational touchpoints to deliver exceptional employee experience.
- Manage and mentor the People Operations Analyst, ensuring accurate processing of all employee lifecycle changes and administration of required employee training.
- Develop and maintain ADP reports, metrics, and dashboards to provide meaningful operational and strategic data to business leaders.
- Ensure regulatory and legal compliance across city, state, and federal labor laws by overseeing mandatory reporting, compliance training, and internal system audits.
- Partner on key compensation initiatives, including building compensation planning dashboards in ADP, generating merit and promotion letters, providing data for compensation survey submissions, and supporting quarterly pending grant lists.
- Collaborate with Benefits and Payroll teams to configure annual Open Enrollment in ADP, conduct routine system audits, and ensure seamless system setup.
- Manage HR vendor relationships and process documentation, leading ongoing system monitoring and training stakeholders for sustained tool adoption.
- Partner with People Operations Analyst and outside immigration counsel to manage Prosper's immigration program, advising internal stakeholders on visa requirements and case processing.
The role is hybrid (2 days/week in SF office) and offers competitive salary, 401(k) with 5% company match, flexible time off, paid parental leave, annual wellness allowance, comprehensive health coverage, Udemy access, childcare assistance, and pet insurance.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or related field
- 5+ years of HRIS administration experience, including 3+ years direct ADP experience preferred (Workforce Now module a strong plus)
- Advanced knowledge in HRIS system setup and administration (ADP preferred)
- Data and process driven with great organizational skills and high attention to detail
- Strong Excel proficiency and analytical skills
- Excellent written and verbal communication skills
- Strong problem-solving and project management skills
