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Salary: GBP 70,000 - 80,000 / annual
Altana is an AI-powered network for trusted trade, helping governments and businesses build a more resilient and secure global economy. The People Operations Manager will be the primary driver of day-to-day operations for Altana's London office and will support the people operations and HR needs of the growing UK team.
Reporting to Altana's global People team, you will work cross-functionally with IT, Finance, and UK leadership. This hybrid role (4–5 days per week in office) blends office and culture management with hands-on people operations.
Key Responsibilities:
- Serve as the main point of contact with the London co-working/serviced-office provider, managing membership, desks, meeting-room bookings, and raising facilities issues.
- Keep the team's space running smoothly, including supplies, equipment, and Altana-specific needs.
- Own the in-office experience and culture by organizing team socials, celebrations, all-hands events, and creating a welcoming environment.
- Coordinate on-site logistics for new joiners and visiting global colleagues, including desk setup, building access, and first-day experience.
- Own new-hire onboarding for UK employees: offer and contract paperwork, right-to-work checks, inductions, equipment, and first-week setup in partnership with IT and hiring managers.
- Administer UK employee benefits, including enrollment, day-to-day queries, and provider liaison.
- Manage offboarding for UK leavers: exit logistics, equipment return, and access removal (note: does not own payroll).
- Support Altana's expansion into Europe by helping stand up people operations for new EU locations, including onboarding, benefits, and local HR administration.
- Maintain accurate, up-to-date employee records and support HR compliance and UK/EU employment documentation.
- Act as a first, friendly point of contact for employee questions on benefits, policies, and workplace matters, escalating to the global People team as needed.
- Champion Altana's culture and employee experience, supporting the global People team on engagement initiatives.
Requirements:
- 3–5 years of experience in people/HR operations, office management, or coordination role, ideally in a fast-growing technology or startup environment.
- Highly organized with excellent attention to detail and ability to manage multiple priorities and stakeholders.
- Warm, approachable, and service-oriented; take pride in creating a great workplace and employee experience.
- Genuine enthusiasm for building culture and community in an in-person office environment.
- Sound judgment and discretion in handling confidential and sensitive information.
- Working knowledge of UK employment fundamentals (e.g., right-to-work, statutory leave) and comfort learning HRIS and benefits tools; prior exposure is a plus.
- Interest in or exposure to operating across multiple European markets is a plus.
- Excellent written and verbal communication skills.
- Proactive, resourceful self-starter comfortable working independently and across a global, distributed team.
- Ideally, an interest in the domain and mission.
Candidates must be within commuting distance of central London.
